JENNIFER HEITKAMP

• Facilitate lectures in obstetrics and pediatrics. Conducts sessions through Teams, in-person, and hybrid formats.
• Organize and execute simulation labs for both obstetrical and pediatric care to provide immersive healthcare experiences that improve learning.
• Assist struggling students through one-on-one tutoring sessions, personalizing instruction according to individual needs and learning styles.
• Assisted with skill check-offs for the fundamental nursing class.

• Facilitated breastfeeding initiation and delivered expert lactation consultations for mothers.
• Designed and delivered comprehensive breastfeeding education classes.
• Developed and implemented educational programs for staff focused on providing effective breastfeeding support to new parents.
• Executed quality improvement strategies aimed at enhancing patient satisfaction and ensuring safety compliance.
• Provided comprehensive postpartum care and education to new mothers and their families.

Cared for women and newborns on the OB unit. Cared for women in the OB/GYN office/triage phone calls related to women's health.

Educated staff on providing care for OB/GYN patients in the office setting. Perform care for obstetrical and gynecological patients.

• Worked for Conva-Care from 2005 to 2017. Bought out by Medicine and More in 2012. Managed daily operations at the Celina location from 2012 to 2017. Assisted in staff development through training sessions and performance reviews. Supported implementation of marketing strategies. Conducted in-home assessments to educate patients on disease management. Set up CPAP/BiPAP equipment for patient use.

• Office nurse for patient care. Assisting new moms with breastfeeding issues and educating them on postpartum /antepartum and newborn care. Preformed NST's. Pre-op education.
• Dr. Rhee retired.

• Labor and delivery nursing, postpartum care, and newborn nursery care. Taught mother-baby classes and breastfeeding classes. Certified lactation consultant. NRP certified. Fetal monitoring certified.

• Obstetrical nursing care. Labor and delivery, postpartum, and newborn nursery units. The charge nurse on the night shift. NRP certified. Fetal monitoring certified.

• Medical-surgical unit. Shift manager.