Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Hemingway

Summary


Sales manager professional, with strong track record in customer relationship management and sales growth. Known for collaborative teamwork, adaptability, and focus on results. Recognized for skills in sales techniques and customer engagement.

Overview

18
18
years of professional experience

Work History

Lead Sales Associate/Perishables Representative

Dollar General Market
04.2024 - Current
  • Increased sales through the development of innovative product displays, cross-merchandising techniques, and seasonal promotions.
  • Streamlined operations by enhancing communication between various perishable departments regarding shared resources or overlapping responsibilities.
  • Streamlined ordering processes to minimize stockouts while reducing overstock situations that contribute to shrinkage.
  • Reduced shrinkage levels by conducting regular audits, monitoring expiration dates, and ensuring proper rotation of products.
  • Coordinated product rotation according to expiration date and quality parameters.
  • Collaborated with store leadership to develop marketing initiatives that drove foot traffic into the perishable department sections.
  • Managed department personnel, performance management, training, and workflow planning.
  • Promoted brand at industry events and through ongoing networking efforts.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.

Business Owner

HH Livestock Sales & Boarding
10.2013 - 12.2023
  • Providing outstanding Customer Service
  • Inventory- weekly new stock, rotate stock & tack for sale by spreadsheets
  • Accounts receivable/payable
  • Marketing Sales- perfection in photographs that includes sales verbiage to promote high sales
  • Hiring, firing, and, disciplinary action if all proper training was implemented
  • Training horses- colts, tune ups, driving horses, coaching lessons, fitting harness and saddles for clients
  • Planning event activities-trail rides, horse shows, out of state sales
  • Schedule and block out enough time with each client so they felt welcomed and educated with knowledge that they needed to make the right decision.
  • Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
  • Increased client satisfaction by providing personalized business solutions and exceptional customer service.
  • Fostered a culture of innovation within the company by encouraging team members to share ideas openly for ongoing growth potential.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.


Manager

Otscon
03.2012 - 09.2013
  • Product meets spec inspections and shipping out quality parts.
  • Production team is working safely and efficiently with OSHA Safety Requirements. As well as following our facilities safety procedures.
  • Managed and motivated employees to be productive and engaged in work.
  • Conducting training &/or retraining of the management team.
  • Accomplished multiple tasks within established timeframes.
  • Encouragements tactics to keep production high and production employees engaged
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Commercial Property Manager

Wright Construction
04.2007 - 03.2010
  • Managed 30-40 properties.
  • Handled delinquent payments and collection of revenues.
  • Handles emergency situations in a timely manner.
  • Under/A budget for monthly, quarterly and yearly reports
  • Made inspections monthly-kept organized by spreadsheet of inspections.
  • Document entry for each property with communication skills, of verbal/written.
  • Worked Remotely/Site Worked
  • Kept a tight schedule to provide excellent service to each property.
  • Payable and receivable for business and each rental property.

Education

Expanded Orthodontic Assistant/ Manager - Orthodontic Dentistry

Nichols Career Center
Jefferson City, MO

Skills

  • Always making sure memorable customer service was provided

  • Strong computer skills/verbal skills

  • Goal oriented

  • Retail store operations

  • Team leadership

  • Decision-making

  • Verbal and written communication

  • Customer relationship management (CRM)

  • Staff development

  • Staff training and development

  • Project planning

  • Budget control

Timeline

Lead Sales Associate/Perishables Representative

Dollar General Market
04.2024 - Current

Business Owner

HH Livestock Sales & Boarding
10.2013 - 12.2023

Manager

Otscon
03.2012 - 09.2013

Commercial Property Manager

Wright Construction
04.2007 - 03.2010

Expanded Orthodontic Assistant/ Manager - Orthodontic Dentistry

Nichols Career Center

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Jennifer Hemingway