Jennifer Hendrick
Seguin,TX
Summary
Dedicated insurance professional with a strong focus on client education and tailored solutions. Proven ability to enhance customer satisfaction through effective communication and relationship-building.
Overview
22
22
years of professional experience
Work History
Insurance agent/Owner/Operator
Jennifer Hendrick Agency
Seguin, Texas
10.2022 - Current
- Managed client accounts and provided tailored insurance solutions.
- Conducted thorough assessments of clients' insurance needs and risks.
- Educated clients on policy options and coverage details.
- Developed strong relationships with clients to enhance customer satisfaction.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Processed payments received from clients promptly according to established procedures.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
Insurance Agent
TX Farm Bureau
New Braunfels, Texas
07.2012 - 10.2022
- Educated clients on policy options and coverage details during consultations.
- Built strong client relationships through regular follow-ups and personalized service.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Assessed customer risk levels and recommended appropriate coverage options.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Secondary School Teacher
Judson Isd
Live Oak, TX
08.2003 - 05.2011
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance student understanding and participation.
- Implemented assessment tools to evaluate student progress and comprehension.
- Collaborated with colleagues to create interdisciplinary projects and activities.
- Utilized technology in the classroom to facilitate interactive lessons and activities.
- Encouraged a positive learning environment by setting clear expectations for students.
- Adapted lessons according to varying levels of comprehension among students.
Education
Bachelor of Science - Family And Consumer Sciences
Texas State University
San Marcos, Texas, TX05-1997
Skills
- Problem solving
- Time management
- Adaptability to change
- Effective communication
- Customer relationship management
- Client needs analysis
- Customer follow-up
- Business planning
- Multitasking capacity
Timeline
Insurance agent/Owner/Operator
Jennifer Hendrick Agency
10.2022 - Current
Insurance Agent
TX Farm Bureau
07.2012 - 10.2022
Secondary School Teacher
Judson Isd
08.2003 - 05.2011
Bachelor of Science - Family And Consumer Sciences
Texas State University