JENNIFER HENDRICKS
Outside Account Manager
Midland,Texas
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Account Manager
Shepherd Safety Systems
12.2022 - 09.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Outside Sale And Marketing
A1 Graphic Solutions
01.2019 - 01.2021
- Continuing customer relationships with all safety and all graphic sales
- Contacting new customers on a regular weekly basis
- Organizing and joining events for customer relationships
- Follow ups and advertising new products.
Account Manager
Standard Safety & Supply
04.2022 - 12.2022
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
Account Manager
Signal Safety Services
12.2020 - 03.2022
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Sales Representive
American Safety
01.2018 - 12.2018
- Identify, quality and close sales opportunists; prioritize actions, and plan ahead for sales projects
- Assist Management in setting sales goals and plans for assigned accounts
- Establish relationships with customer contacts; visit field sites to follow up on jobs
- Strong knowledge using Excel, word and PowerPoint.
Sales Representative
Environmental Safety Solutions And Rescue
01.2016 - 01.2018
- More than 10 years' experience in training development and delivery, motivation and team building/leadership, general and technical project management, product marketing and management, negotiation, and mediation
- Being Flexible as well as Persistent Friendly nature building sound relationship with new and existing customers, and building my customer data base
- Ability to utilize strong presentation skills and promoting the company's products and service
- Ability to maintain and sustain a sound relationship with decision makers
- Strong working knowledge of Excel, Word and PowerPoint.
Education
Business, Diploma -
Alice High School
05.2000
Skills
- Negotiation Techniques
- Competitor Analysis
- Marketing Analytics
- CRM Management
- Time Management
- Attention to Detail
- Problem-Solving
- Opening and closing procedures
- Excellent Communication
- Conflict Resolution
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
Certificationshonors
- 11/2017, Dot Urine Specimen Collector, Transmetron
- 11/2017, Certificate Of Completion Breath Alcohol Tech, Transmetron
- 04/2024, H2s Certified, Essr
- 04/2018, Safeland PEC Safety, Brand Scott
- 04/2023, Respirator Fit Test, Brand Scott
- 04/2024, First Aid, CPR, AED, Hsi
Timeline
Account Manager
Shepherd Safety Systems
12.2022 - 09.2024
Account Manager
Standard Safety & Supply
04.2022 - 12.2022
Account Manager
Signal Safety Services
12.2020 - 03.2022
Outside Sale And Marketing
A1 Graphic Solutions
01.2019 - 01.2021
Sales Representive
American Safety
01.2018 - 12.2018
Sales Representative
Environmental Safety Solutions And Rescue
01.2016 - 01.2018
Business, Diploma -
Alice High School
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