Jennifer Hendrix
Waycross,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
22
22
years of professional experience
Work History
Server
Nana's Country Buffet
Waycross, GA
11.2023 - Current
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Cracker Barrel
Waycross, GA
06.2021 - 11.2023
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
Quality Analyst
ERC
Waycross, GA
01.2014 - 04.2020
- Provided thorough documentation on all quality control activities and results.
- Ensured compliance with company standards, regulations and procedures related to quality control.
- Implemented corrective actions when necessary to improve overall call quality.
Pharmacy Technician
Walmart pharmacy
Waycross, GA
08.2002 - 03.2010
- Provided education materials about medications to patients upon request.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted in training new employees on pharmacy procedures.
Education
GED -
OTC
Waycross, GASkills
- Food Delivery
- Order Management
- Guest Engagement
- Supply Restocking
- Table Setting
- Beverage Preparation
- Table Bussing
- Food Running
- POS operation
- Item promotion
- Ordering Procedures
- Buffet setup and takedown
- Professional Appearance
- Guest Seating
- Positive and professional
- Strong Work Ethic
- Quality Control
- Cash Handling
Affiliations
- Gardening
- Singing
Timeline
Server
Nana's Country Buffet
11.2023 - Current
Server
Cracker Barrel
06.2021 - 11.2023
Quality Analyst
ERC
01.2014 - 04.2020
Pharmacy Technician
Walmart pharmacy
08.2002 - 03.2010
GED -
OTC
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