Jennifer Henrriquez
Ridgeland,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Omelette Cafe
Elizzea Whittingham
07.2023 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Administrative Assistant
Rony's Painting
01.2020 - Current
- Created and maintained databases to track and record customer data.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Porch Outfitters
David Justini
02.2022 - 10.2023
- Improved safety measures, conducting regular site inspections to identify and address potential hazards.
- Maintained strong relationships with clients by providing consistent updates on project progress and addressing concerns promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Increased project efficiency with thorough planning and organization of tasks, resources, and personnel.
- Collaborated with multiple departments to meet operational deadlines.
- Managed timely and effective replacement of damaged or missing products.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Trained new personnel regarding company operations, policies and services.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
Red Roof Inn
Receptionist
02.2018 - 04.2019
- Helped office staff prepare reports and presentations for internal or client-related use.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Resolved customer problems and complaints.
Education
High School Diploma -
Ridgeland-Hardeeville High School
Ridgeland, SC05.2019
Skills
- Multi-line telephone operation
- Relationship Building
- Training and Development
- Good Judgment
- Managing Operations and Efficiency
- Fluent Bilingualism
- Memory retention
- Image production
Languages
Spanish
Native or Bilingual
Timeline
Omelette Cafe
Elizzea Whittingham
07.2023 - Current
Porch Outfitters
David Justini
02.2022 - 10.2023
Administrative Assistant
Rony's Painting
01.2020 - Current
Red Roof Inn
Receptionist
02.2018 - 04.2019
High School Diploma -
Ridgeland-Hardeeville High School