Jennifer Henry
Deatsville,AL
Summary
Patient-oriented Nurse with 24 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with PreAdmit/PreSurgical Testing specialty. Enthusiastic RN eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Health Assessment and training in Optimization for surgery.
Overview
24
24
years of professional experience
Work History
Charge Nurse
Baptist Health
Montgomery, AL
05.2012 - Current
- Coordinated nursing care on unit through staff assignments, assisting and monitoring patient orders and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking and administration.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed patient assessments and adjusted care plans accordingly.
- Built rapport with patients and family members to deliver exceptional care.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Prepared and monitored budgets and spending to confirm departments operated within funding limits.
- Streamlined steps in rapid response situations by prioritizing and delegating tasks.
- Prepare Monthly Volume Reports and email to Management.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Established and continuously optimized unit schedules and individual work assignments.
- Headed Multiple Performance Improvement Projects on the unit.
- Fostered improvement in staff development, personnel training and standards of patient care.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
Office Nurse/RN
Montgomery Vascular Surgery
Montgomery, AL
10.2006 - 05.2012
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Evaluated patient histories, complaints and current symptoms.
- Advocated for and strived to protect health, safety and rights of patient.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for Vascular Surgeons.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Received and routed laboratory results to correct clinical staff members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Collaborated with assistants and Vascular doctors to prepare and set up rooms with adequate supplies and equipment.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Verified signatures and checked medical charts for accuracy and completion.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Treated and carefully tended to vascular and diabetic ulcers.
- Educated family members and caregivers on patient care instructions.
Outpatient Surgery Registered Nurse
Baptist Health
Montgomery, AL
06.1998 - 09.2006
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Advocated for and strived to protect health, safety and rights of patient.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Recorded details regarding therapies to keep patient charts updated.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Remained current on advances in nursing care by participating in educational programs and oriented and educated new staff in nursing techniques and departmental procedures.
Education
Associate of Science - Registered Nurse
Troy University
Montgomery, AL05.1998
Skills
- Microsoft Windows
- Preventive Healthcare
- Work Planning and Prioritization
- Staff Supervision
- Microsoft Excel
- Performance Evaluations
- Team Leadership
- Verbal and Written Communication
- Diagnostic Test Ordering
- Intake Assessment
- Monitoring Vital Signs
- Blood Draw and Sample Collection
- Medical Histories and Vital Statistics
- Disease Processes
- Infection Prevention
- Medical Supply Management
- Coaching and Mentoring
Additional Information
*ACLS and PALS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Charge Nurse
Baptist Health
05.2012 - Current
Office Nurse/RN
Montgomery Vascular Surgery
10.2006 - 05.2012
Outpatient Surgery Registered Nurse
Baptist Health
06.1998 - 09.2006
Associate of Science - Registered Nurse
Troy University
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