Jennifer Hensley
Amarillo
Overview
11
11
years of professional experience
Work History
CNA/MA
MD REVOLUTION
Amarillo
06.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Manage care for 300 Patients per month
- Schedule appts/refill requests
- Monitor vitals for RPM
Medical Assistant
Prominence
Amarillo
09.2022 - Current
- Serve as a chronic care management coordinator for over 100 patients, ensuring timely follow-up and accurate documentation.
- Assist physicians and nurse practitioners with physical examinations, treatments, and procedures.
- Educate patients and families on health conditions, medications, and preventive care.
Medical Assistant
Amarillo Medical Specialists
Amarillo
10.2019 - 09.2022
- Managed chronic care for over 150 patients, updating charts, medication lists, diagnoses, and care plans using Epic EMR system.
- Performed laboratory tests, such as blood glucose, urine analysis, and pregnancy tests, and reported results to physicians.
- Prepared and administered injections, medications, and immunizations under physician supervision.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Completed Prior Authorizations
Medical Assistant
Dr Kathleen Clark
Amarillo
08.2019 - 01.2020
- Room patients for the doctor and nurse practitioner, obtaining vital signs, performing EKGs, and conducting various testing for illness.
- Update patient charts using Nextgen EMR system, ensuring compliance with HIPAA and other regulations.
- Schedule appointments, answer phone calls, and handle medical records requests.
CNA - Certified Nursing Assistant
Cardiology Center of Amarillo
Amarillo
05.2015 - 06.2019
- Provided case management for over 200 cardiology patients, reviewing medications, prepping charts, and entering procedures.
- Performed EKGs, obtained vital signs, and collected blood samples for laboratory analysis.
- Audited charts for accuracy and completeness and trained new employees on EMR systems and policies.
Education
Some College (No Degree) - Nursing Education
Clovis Community College
Clovis, New Mexico, NMSome College (No Degree) -
Amarillo College
Amarillo, TXSkills
- Patient care
- EPIC charting
- Vital signs monitoring
- Chronic care management
- Laboratory testing
- Medical documentation
References
References available upon request.
Timeline
CNA/MA
MD REVOLUTION
06.2024 - Current
Medical Assistant
Prominence
09.2022 - Current
Medical Assistant
Amarillo Medical Specialists
10.2019 - 09.2022
Medical Assistant
Dr Kathleen Clark
08.2019 - 01.2020
CNA - Certified Nursing Assistant
Cardiology Center of Amarillo
05.2015 - 06.2019
Some College (No Degree) - Nursing Education
Clovis Community College
Some College (No Degree) -
Amarillo College