Jennifer Hensley Vaught
9090 Stonewall Jackson Highway ,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Human Resources Generalist
County of Warren
01.2021 - 09.2023
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisiomaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to company.
- Streamlined HR processes for increased operational efficiency through development of standard operating procedures.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Managed payroll processing and benefits to compensate employees for service rendered.
Office Manager
Northwestern Community Service Board
01.2021 - 09.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for Credible database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Human Resource Tech
Northwestern Community Service Board
01.2015 - 01.2021
- Creating and printing agency business cards.
- Improved employee retention rates by conducting thorough exit interviews and identifying areas for improvement.
- Supported company growth by efficiently managing high-volume recruitment efforts and selecting top talent.
- Conducted regular audits of HR policies and procedures, ensuring alignment with industry best practices and legal requirements.
- Served as knowledgeable resource for employees regarding company policies and benefits information, promoting transparency within organization.
- Developed comprehensive training programs for staff, increasing overall knowledge and skill sets within organization.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and coordinated employee training programs to improve productivity and performance.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Administered employee benefits programs and assisted with open enrollment.
Secretary
Northwestern Community Service Board
01.2015 - 01.2016
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into credible system and updated customer contacts with information to keep records current.
- Provided clerical support to case managers by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated client records and files to maintain document compliance.
Realtor
Weichert Realtor's
01.2008 - 01.2015
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring positive experience overall.
Education
High School Diploma -
Warren County High Schools
Front Royal, VA06.2001
Skills
- Outlook
- Office 365
- Credible
- DOM
- QuickBooks
- UKG
- Benefits Administration
- Employee Onboarding
- Exit Interviews
- HRIS Systems
- Excel
- Records Management
- Employment law knowledge
- Report Generation
- Recruitment
- Onboarding Processes
- Payroll Processing
- Background Checks
- Performance Appraisals
- Organizational Development
- Labor Relations
- Interviewing
- Project Management
- Payroll Administration
- Onboarding and Orientation
- Performance Management
- Policy Implementation
- FMLA Administration
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Billing
- Scheduling and calendar management
- Clear oral/written communication
- Account Reconciliation
- Credit and collections
- Mail handling
- Scheduling
- Employee Supervision
- Operations Management
- Conflict Management
- Staff hiring
- Training and coaching
- Documentation and control
- Workflow Optimization
- Problem Resolution
- Team Leadership
- HIPPA Compliance
Notary
Virginia
Timeline
Human Resources Generalist
County of Warren
01.2021 - 09.2023
Office Manager
Northwestern Community Service Board
01.2021 - 09.2023
Human Resource Tech
Northwestern Community Service Board
01.2015 - 01.2021
Secretary
Northwestern Community Service Board
01.2015 - 01.2016
Realtor
Weichert Realtor's
01.2008 - 01.2015
High School Diploma -
Warren County High Schools