Jennifer Herington
Brookfield,MO
Summary
With a proven track record at Nehai Property Owners Association, Inc., I excel in office management and customer service, seamlessly blending organizational skills with financial acumen. My expertise in bookkeeping and payroll processing, coupled with a knack for fostering client loyalty, underscores my ability to enhance operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Office Manager/Bookkeeper
Nehai Property Owners Association, Inc.
05.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Carhop Server
Sonic
10.2021 - 07.2022
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Developed strong rapport with regular patrons, fostering loyalty to the establishment through personalized service experiences.
Direct Support Professional
Creative Pathways
02.2021 - 10.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Carhop Server
Sonic
08.2020 - 02.2021
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
Office Assistant
Conrad & Higgins LLC
08.2019 - 04.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Proofread audits and processed taxes.
- Expedited document processing with accurate data entry and timely filing.
Server
Pizza Hut
08.2017 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
McDonald's
03.2016 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Business
North Central Missouri College
Trenton07.2023
High School Diploma -
Brookfield R-III
Brookfield05.2019
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Bookkeeping
Payroll Processing
Billing
Notary Public
I am a Notary Public for the state of Missouri until August 29th, 2027.
Timeline
Office Manager/Bookkeeper
Nehai Property Owners Association, Inc.
05.2023 - Current
Carhop Server
Sonic
10.2021 - 07.2022
Direct Support Professional
Creative Pathways
02.2021 - 10.2021
Carhop Server
Sonic
08.2020 - 02.2021
Office Assistant
Conrad & Higgins LLC
08.2019 - 04.2020
Server
Pizza Hut
08.2017 - 08.2019
Cashier
McDonald's
03.2016 - 08.2017
Associate of Arts - Business
North Central Missouri College
High School Diploma -
Brookfield R-III