Jennifer Hernandez
Wenden,AZ
Summary
Ability to multi-task, and work fine under pressure or meeting deadlines. Strong communication skills both verbal and written. Data entry with keyboard or 10-key number pad. Customer service and problem solving skills. Use of computer, fax, scanner, email, printers and many other tools if needed. Honest, motivated, and positive. Self starter with ability to work independently or as a team.
Overview
16
16
years of professional experience
Work History
Insurance Verification Specialist
All In One
01.2017 - 09.2023
- Data Entry with accurate and detailed information.
- Meeting deadlines and time sensitive correspondence.
- Great communication skills, both written and verbal.
- Verified patient eligibility for insurance coverage by contacting many carriers and obtaining all necessary information for coverage and guidelines.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients, prior to procedures.
- Identified discrepancies in patient's insurance coverage or benefits, educating patients, and ensuring accuracy of data entered into system.
- Followed HIPPA regulations, CPR certified
Front Office and Chairside Dentistry
Dependable Staffing Agency
06.2007 - 01.2017
- Ability to multi task and work in fast paced situations
- Ability to adapt to various situations and problem solve
- I started with Dependable Dental Staffing on Dec 2007 as a temporary assistant being called last minute to fill in all types of positions for offices all over the Phoenix valley. "Employee of the month" several times and one of the most requested assistants out of a couple hundred.
- Took digital X-rays of teeth, impressions, and scanning.
- Sterilized instruments, procedure setups, took vitals, updated medical history. Chairside assisting for all dental treatment. Post op care instructions, stocking, chart notes and treatment planning.
Education
Dental Assisting Certificate - Dental Assisting
Chairside Dental Assisting School
Cuyahoga Falls, OH06.2003
High School Diploma -
Flagstaff High School
Flagstaff, AZ05.1995
Skills
- Great customer service or patient care
- Strong communication skills, written & verbal
- Analytical thinking & problem solving
- Data entry, keyboard or 10 key number pad
- Ability to multi-task & work in fast paced environment
- Insurance coverage verification & notation to accounts
- Fingerprint clearance card, some Spanish speaking
- Inventory, service requests, & purchasing
- Inbound or outbound calls Email or messaging
Timeline
Insurance Verification Specialist
All In One
01.2017 - 09.2023
Front Office and Chairside Dentistry
Dependable Staffing Agency
06.2007 - 01.2017
Dental Assisting Certificate - Dental Assisting
Chairside Dental Assisting School
High School Diploma -
Flagstaff High School
Similar Profiles
Joshue WileyJoshue Wiley
Sales Representative at All in OneSales Representative at All in One
Patrick KaluznyPatrick Kaluzny
Carpentry Apprentice at All in OneCarpentry Apprentice at All in One
Arjun ShresthaArjun Shrestha
Commercial Cleaner at All In OneCommercial Cleaner at All In One