Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Hernandez

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience

Work History

Server

Temaki Bar
05.2024 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders and manage bills.

Manager

Dutch Bros
07.2021 - 05.2024
  • Demonstrate leadership by effectively managing a team of employees, delegating tasks, and providing support and guidance to ensure operational success
  • Create a clean and efficient work environment while ensuring a welcoming customer service experience
  • Maintaining strong relationships with customers by addressing inquiries promptly and resolving issues proactively to uphold customer satisfaction

Education

College and Career Readiness Diploma in Business and Accounting -

West Career and Technical Academy
05-2021

Skills

  • Attention to detail
  • Ability to work well under pressure
  • Decision-making
  • Teamwork
  • Problem-solving
  • Adaptability
  • Enthusiastic and attentive customer service

Languages

English
Spanish

Timeline

Server

Temaki Bar
05.2024 - Current

Manager

Dutch Bros
07.2021 - 05.2024

College and Career Readiness Diploma in Business and Accounting -

West Career and Technical Academy

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Jennifer Hernandez