CVent
Jennifer Hernandez
Leander,US
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
35
35
years of professional experience
Work History
Project Specialist
FieldGlass/Contractor
07.2024 - Current
- Support programs and logistics
- Tracked project performance closely to quickly intervene in mistakes or delays.
- Worked well in a team setting, providing support and guidance.
- Maintained open communication by presenting regular updates on project status.
- Reported regularly to managers on project progress and technical problems.
Flight Attendant
Delta Air Lines
03.2019 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Realtor
CB & A, Realtors
03.2015 - Current
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Wrote contracts to outline sales and purchases of properties.
Executive Assistant
NCI Building Systems
02.2006 - 02.2008
Podiatry Asst.
Podiatry Assoc of Houston
05.2002 - 05.2004
Clinical Meeting Management
CMM Global
05.1997 - 03.1999
- Supervised event staff to complete tasks on time.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Developed detailed event reports, documenting all aspects of each event.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Manager
Chick-Fil-A
01.1990 - 01.1998
Education
Nursing
High School Diploma - undefined
05.1994
Skills
- Schedule Coordination
- Customer Service
- Client Relations
- Regulatory Compliance
- FAA Regulations
- Reliability and punctuality
- Attention to detail
- Crew Coordination
- Strong Work Ethic
- Contract Negotiation
- Customer service
- Interpersonal skills
- Contract negotiation
- Critical thinking
References
References available upon request
Software
Word
Excel
Timeline
Project Specialist - FieldGlass/Contractor
07.2024 - Current
Flight Attendant - Delta Air Lines
03.2019 - Current
Realtor - CB & A, Realtors
03.2015 - Current
Executive Assistant - NCI Building Systems
02.2006 - 02.2008
Podiatry Asst. - Podiatry Assoc of Houston
05.2002 - 05.2004
Clinical Meeting Management - CMM Global
05.1997 - 03.1999
Manager - Chick-Fil-A
01.1990 - 01.1998
Baytown Christian Academy - High School Diploma,
Lone Star College - , Nursing
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