Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Jennifer Hernandez

Roswell,GA

Summary

Compassionate Customer Service Representative with a solid foundation in healthcare, having completed a state-approved nursing aide program and passed the NNAAP exam. Demonstrates strong communication and problem-solving skills to deliver exceptional patient care. Proven ability to build rapport with patients and families, ensuring their needs are met efficiently. Aiming to leverage expertise in a dynamic healthcare setting to enhance patient experiences. Long-term goal of becoming a Pediatric ICU Nurse Practitioner.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

Pappadeaux's Seafood Kitchen
Alpharetta, GA
08.2023 - Current

- Manage multiple tasks such as answering phones, taking reservations,

and seating guests during busy periods

- Ensure the cleanliness and organization of the front of the house area,

including the waiting area and entrance

-Address and accommodate guest requests such as special seating

arrangements, dietary restrictions, or accessibility needs

-Resolve guest concerns or complaints in a professional and courteous

manner, ensuring satisfaction

CNA Clinical Hours

PruittHealth Nursing Home
Lilburn, GA
09.2024 - 09.2024
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted patients with oral care and grooming needs.
  • Monitored vital signs such as pulse rate, respiration rate, blood pressure, and temperature
  • Answered patient call lights promptly and responded to requests appropriately.

Court Monitor

Sky Zone Trampoline Park
Roswell, GA
12.2021 - 04.2022

- Monitored court proceedings to ensure a safe and secure environment for all participants.

- Communicated with children and their guardian to provide

comfort, encouragement, and positive reinforcement

- Responded quickly to accidents or injuries, providing first aid

and coordinating with appropriate medical personnel as

necessary.

- Documented and reported any incidents or injuries to

management for review.

Education

Associate of Applied Science - Pre-Nursing Studies

Gwinnett Technical College
Lawrenceville, GA
12-2026

Graduate of State Approved CNA Course.

Hillendell Medical Training
Lawrenceville, GA
10-2024

High School Diploma -

Centennial High School
Roswell, GA
05-2024

Skills

  • Infection control
  • Vital sign monitoring
  • HIPAA
  • Interdisciplinary communication
  • Patient care
  • Emergency Response
  • Medical Terminology
  • Critical Thinking
  • Multi - Tasking

Accomplishments

  • Honor Student at Hillendell Medical Training
  • Honor Graduate at Centennial High School

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

- Certified GA Nurse Aide (CNA). Certification Number : CN0030096028

(Clinical hours completed at Pruitt Health Nursing Home)

- Basic Life Support CPR/AED. Certification Number : 255413384004

Timeline

CNA Clinical Hours

PruittHealth Nursing Home
09.2024 - 09.2024

Hostess

Pappadeaux's Seafood Kitchen
08.2023 - Current

Court Monitor

Sky Zone Trampoline Park
12.2021 - 04.2022

- Certified GA Nurse Aide (CNA). Certification Number : CN0030096028

(Clinical hours completed at Pruitt Health Nursing Home)

- Basic Life Support CPR/AED. Certification Number : 255413384004

Associate of Applied Science - Pre-Nursing Studies

Gwinnett Technical College

Graduate of State Approved CNA Course.

Hillendell Medical Training

High School Diploma -

Centennial High School
Jennifer Hernandez