Jennifer Hernandez

• Detail-oriented and highly organized concierge administrative with 3 years of experience.
• Overseeing daily operations, managing office supplies, and coordinating administrative functions to ensure efficiency and productivity.
• Skilled in handling multiple tasks simultaneously, maintaining office budgets, scheduling appointments, and fostering positive relationships with staff and clients.
• Proficient in office software, record-keeping, and maintaining a well-organized, professional work environment.
• Strong communication and leadership abilities, with a proven track record of improving processes and supporting team success.

• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
• Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
• Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.

Responsibilities include providing an outstanding UNTUCKit-branded customer experience to customers while performing operational duties that drive sales through product knowledge.
• Maintained high merchandising standards by building attractive displays and monitoring inventory levels on the sales floor.
• Signed for incoming shipments in the manager's absence.
• Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.

• Responsibilities include issuing purchase orders for buyers/vendors.
• Ensuring that documentation is in order, with terms and conditions being clear.
• Entering data into the system and informing the vendor of any adjustment made to the order.
• Maintaining a filing system in the purchase department and updating appropriate records when required.
• Entering cost and retail for each order, and ensuring that product is up to standards.
• Warehouse informs me of deductions made to the product and last minute quantity updates that need to be made to the system.

• Kept stockroom clean and neat for maximum productivity.
• Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
• Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

• Arranged new merchandise with signage and appealing displays toencourage customer sales and move overstock items.
• Answered incoming telephone calls to provide store, products and services information.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.