Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Jennifer Hernandez

Carson,CA

Summary

A passionate and outgoing person with good communication skills, experience with Customer service, Good at multitasking, can work good under- pressure. I am Bilingual, I speak english and Spanish. I was aCollege Student, I worked part time as a Starbucks Barista . Also have the ability to maintain customer calm when they encounter a problem that needs to be solve. Possess ability to work with others as a team.Highly Motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills .Ready to help team achieve company goals. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Efficient Medical Administrator known for high productivity and ability to complete tasks swiftly. Possess specialized skills in patient data management, regulatory compliance, and healthcare operations improvement. Excel in communication, problem-solving, and teamwork, ensuring smooth administrative processes in fast-paced medical environments.

Overview

4
4
years of professional experience

Work History

Medical Administrator

United Medical Imaging
Torrance , California
07.2024 - Current
  • Assisted with coding procedures for accurate reimbursement claims processing.
  • Verified insurance coverage to ensure accuracy of reimbursement claims.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Conducted data entry of patient demographics, insurance eligibility, and billing charges into practice management system.
  • Developed policies and procedures related to office administration functions.
  • Maintained contact databases for referral sources such as hospitals and clinics.
  • Managed front desk operations such as greeting visitors and managing mail flow.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
  • Performed daily administrative tasks such as answering phones, responding to emails, photocopying documents.
  • Assigned patients to diagnosis-related groups using appropriate computer software.
  • Created new patient accounts in the electronic health record system.
  • Organized and maintained filing systems for patient records in accordance with HIPAA regulations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Provided assistance to patients regarding appointment scheduling, test results, and other inquiries.
  • Resolved customer service issues through effective problem solving techniques.

Medical Assistant

Majestic Medical Clinic
Long Beach, CA
04.2023 - 07.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Collected and documented patient medical information, such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Verified patient insurance coverage, and collected required co-payments.
  • Obtained and documented the patient's medical history, vital signs, and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in the office.
  • Measured patient pulse oximetry.

Barista

Starbucks
06.2021 - 12.2023
  • There's a lot of communication among each other and our manager. We also do a lot of customer service, even if it's just to offer a customer a cup of water, usually done when we do high touch, which involves going around and cleaning empty tables, wiping down doors and counters, and offering water to the customer while asking if they are okay or need anything.
  • We also help each other get done with our tasks if one is done early, with our tasks like prep, floors, or even drains, which we do at the end of the night to keep our store nice and clean.
  • We also work a lot under pressure when it comes to making drinks because most days we are busy, and there are a lot of drinks coming in through the drive-thru or even our café drinks.

Education

Medical Assistant -

Concorde Career College
Garden Grove, CA
08.2023

Associate of Science - Criminal Science

West Los Angeles College
Culver City, CA
06.2021

Skills

  • Customer service
  • Teamwork
  • Patient Information Management
  • Medical histories
  • Vital Signs Monitoring
  • Venipuncture
  • Injections
  • Diagnostic Procedures
  • Ancillary Tests
  • EKG
  • Hematology
  • Urinalysis
  • Administrative Duties
  • Phone Handling
  • Appointment scheduling
  • Medical Records Management
  • Patient Processing
  • Patient confidentiality maintenance
  • Multitasking abilities enhancement
  • Electronic health records
  • Appointment coordination efficiency
  • Organizational skills development
  • Attention to detail focus
  • Office administration
  • Billing
  • Patient Scheduling
  • Payment collection
  • CPR Certification

Languages

  • English, Full Professional
  • Spanish, Native or Bilingual

Languages

English
Professional
Spanish
Professional

Timeline

Medical Administrator

United Medical Imaging
07.2024 - Current

Medical Assistant

Majestic Medical Clinic
04.2023 - 07.2024

Barista

Starbucks
06.2021 - 12.2023

Medical Assistant -

Concorde Career College

Associate of Science - Criminal Science

West Los Angeles College
Jennifer Hernandez