Jennifer Herrera
Stafford,TX
Summary
Certified pharmacy technician with a solid background in pharmaceutical operations and customer service. Proficient in medication dispensing, inventory management, and pharmacy software systems. Known for attention to detail, accuracy in prescription filling, and commitment to patient safety and satisfaction.
Overview
8
8
years of professional experience
Work History
Certified Pharmacy Technician
Healthwise Pharmacy
Stafford, TX
02.2024 - Current
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
Front Desk Receptionist
Howerton Eye Clinic
Austin, TX
02.2019 - 09.2019
- Greeted customers, answered general questions and directed to appropriate locations.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained a clean and organized reception area to uphold company image.
- Scheduled and confirmed appointments for clients and staff.
Pharmacy Care Representative
HEB Pharmacy
Austin, TX
11.2016 - 01.2019
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Resolved any customer complaints or issues that arose during the process of filling prescriptions.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Ensured compliance with HIPAA regulations regarding the handling of confidential patient information.
Education
Certificate -
The College of Health Care Professions
TX06-2022
High School Diploma -
Del Valle Opportunity Center
Del Valle, TX06-2015
Skills
- Patient confidentiality
- Prescription labeling
- HIPAA
- Multitasking and organization
- Insurance verification
- Medication dispensing
- Data entry
- Refill requests
- Filling prescriptions
- Customer service
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Certified Pharmacy Technician
Healthwise Pharmacy
02.2024 - Current
Front Desk Receptionist
Howerton Eye Clinic
02.2019 - 09.2019
Pharmacy Care Representative
HEB Pharmacy
11.2016 - 01.2019
Certificate -
The College of Health Care Professions
High School Diploma -
Del Valle Opportunity Center
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