Hi, I’m
Jennifer Herrin
Dallas,TX
Don't be afraid to give up the good to go for the great.
John D. Rockefeller
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Caring Server Shift Leader known for providing exceptional staff morale and exemplary customer service. Ready to address and resolve all conflicts in support of business goals and return patronage. Firm believer in holistic customer and employee care focused on positive experiences for both workers and diners.
Overview
6
years of professional experience
Work History
Urban Vines Wine Bistro
Server Shift Leader
09.2020 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Veronas Italian Restaurant
Front of House Team Member
06.2019 - 12.2021
Job overview
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Utilized POS system to receive and process food and beverage orders.
- Processed customer payments and balanced cash drawers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Monitored food quality and freshness throughout day.
Stoneage Granite
Account Manager, Inside Sales
06.2017 - 11.2020
Job overview
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Spectrum Internet
Outside Sales Representative
06.2018 - 02.2020
Job overview
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Monitored competitor activities to maintain competitive advantage.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Lake Highlands High School, Dallas, TX
Hs Degree from General Studies
05.2001
Skills
- Dining Room Cleaning and Upkeep
- Preparing Guest Salads
- Traffic Calming
- Customer Relationship Management
- Guest Relations
- Conflict and Complaint Resolution
- Wine and Liquor Service
- Natural Leadership
- Product and Service Knowledge
- Problem-Solving Strengths
- New Business Opportunities
- Customer Relations
- Inside and Outside Sales
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server Shift Leader
Urban Vines Wine Bistro
09.2020 - Current
Front of House Team Member
Veronas Italian Restaurant
06.2019 - 12.2021
Outside Sales Representative
Spectrum Internet
06.2018 - 02.2020
Account Manager, Inside Sales
Stoneage Granite
06.2017 - 11.2020
Lake Highlands High School
Hs Degree from General Studies
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