Jennifer Hill
Matteson,IL
Summary
Dedicated Global Human Resource Professional offering several years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals. Experienced in fast-paced environments and adaptable to last-minute changes. Consistently earns high marks for work quality and speed.
Overview
15
15
years of professional experience
Work History
HUMAN RESOURCE MANAGER- HYBRID
Apna Ghar, Inc. (Our Home)
07.2023 - Current
- Led the development of an efficient interview system, cutting down post-to-hire time by 60%.
- Formulated and implemented policies related to remote work, office write-ups, and timesheet reviews
- Updated HR policies and procedures, ensuring compliance \n Revised personnel files to enhance accuracy \n Conducted internal HR audits for compliance
- Implemented and maintained an internal applicant tracking system
- Successfully oversaw payroll management, audits, and the generation of various governmental reports
- Collaborated with legal professionals to process H1 VISAs and sponsorships
- Championed initiatives aimed at creating a more inclusive and equitable working environment.
- Developed and implemented a comprehensive New Hire Orientation program
- Enhanced efficiency in hiring by implementing digitalized processes for reference checks and recruitment.
- Led end-to-end recruitment efforts by conducting interviews, collaborating with hiring managers, and overseeing I-9 documentation.
- Successfully resolved conflicts in the workplace and managed employee relations issues.
GLOBAL HUMAN RESOURCE SPECIALIST- REMOTE
KeyPath Education
02.2022 - 05.2023
- Oversaw global onboarding or USA, Canada, and the UK
- Managed distribution of benefits enrollment materials and assessed eligibility for both US and Canadian employees, encompassing retirement benefits.
- Contributed to payroll processing for both Canadian and American employees, involving benefit deductions
- Maintained accurate records of Leaves of Absence for Canadian and US employees, while coordinating with third-party vendor systems
- Administered benefits, communicated information to employees, and conducted benefit invoice audits
- Maintained accurate HRIS records, prepared comprehensive reports, and successfully resolved any compliance concerns regarding I-9 audits.
- Managed the complete records maintenance process including documentation for hiring, transfers, promotions, and terminations.
HUMAN RESOURCE SPECIALIST II- REMOTE
Amazon
09.2020 - 02.2022
- Managed Amazon employee files and leaves across the USA
- Analyzed and audited personnel files, LOA, benefits, and retirement plans for compliance with state and federal laws
- Handled leave programs and policies, resolved leave cases, and reconciled third-party vendor systems
- Assisted with employee relations and investigations
- Reduced errors in employee files by implementing a standardized template
- Prepared and updated employment records for hiring, transferring, promoting, and terminating employees.
- Provided technical assistance to staff on theproper use of resources.
DIRECTOR OF HUMAN RESOURCE- HYBRID
Chicago Methodist Senior Services
12.2018 - 04.2020
- Managed HR operations across multiple states, including: Recruited, selected, oriented, trained, coached, counseling, and disciplined staff
- Reduced onboarding time by 65%
- Decreased nursing staff turnover by 40%
- Implemented a slip-resistant shoe policy, cutting Workers' Comp claims by 40%
- Boosted morale and introduced a referral program
- Planned, monitored, and reviewed job contributions
- Assisted with payroll, compensation, benefits, FMLA, Workers' Comp, EEOC, ADA, LOA, STD, LTD, COBRA, and credentialing for doctors, PAs, and dentists
- Established a fair salary scale for current and new hires
- Developed comprehensive onboarding/offboarding processes
- Managed employee relations and conducted exit interviews
- Updated the employee handbook, collaborated with legal counsel, analyzed organizational trends, and implemented new policies.
HUMAN RESOURCE DIRECTOR
Hill of Angels Day Care
01.2015 - 11.2018
- Built a full-scale operation from an empty office suite, hiring 35 employees (31 staff and 4 management/executives) for startup ventures
- Created and implemented hiring policies, procedures, systems, and technologies to support long-term growth
- Selected and implemented benefit programs for medical, dental, disability, life insurance, 401(k), and workers' compensation
- Streamlined payroll with new procedures
- Instituted a formal performance management process for accountability at all levels
- Led training for the rollout of HR Smart Applicant Tracking System.
HUMAN RESOURCE DIRECTOR
Gads Hill Center
03.2009 - 04.2014
- Recruited for entry-level positions up to Executive positions and completed onboarding
- Processed semi-monthly payroll (IOIPay system/ ADP) staff of 250, reported to the CFO
- Worked on 403B administration, FMLA, COBRA, STD, LTD, ADA, EEOC, OHSA, WC, and all benefits
- Worked closely with management to facilitate year-end talent reviews and articulate team strengths
- Conducted Learning and development for all staff and oversaw Employee Relations
- Created the Agency’s first Employee Appreciation system and Safety Policy
- Ensured company compliance with government regulations
- Scheduled events include new hire orientation programs covering medical and dental benefits, short/long-term disability, life insurance, leave-of-absence processes, and training
- Conducted FY audit with federal and state agencies and audited I-9s.
Education
Bachelor of Science in Business Administration -
DeVry University
Chicago, IL06.2013
Skills
- Employment Law
- Benefits Administration
- Full Onboarding Process & off-boarding
- Conduct Exit Interviews
- Auditing
- Staff Retention
- Muti-state Payroll
- Mergers and Acquisitions
- Global HR Experience
- HR Policies & Procedures
- Payroll coordination
- Recruitment Strategies
- Contract Negotiation
- Compensation and benefits
- Records Management
- Microsoft Office and Docusign
- Training & Development
- HR Department Startup
- Build & Maintain Relationships
- HRIS Technologies
- Performance Management
- Problem Solver
- Customer Service
- Staff compensation
- Background Checks
- Employee Handbook Development
- New Employee Orientation
- Organizational Development
- Training development
- Diversity and Inclusion
- Corrective Action Planning
- Dispute Mediation
- Leadership Development
- Labor negotiations
Technology Profile
- Amazon Chime
- ADP WorkForce
- Salesforce
- PeopleSoft
- Oracle
- Kronos
- WuFoo
- PayChex
- Workday
- Hibob
- Paylocity
- Applicant Stack
- Taleo
- ICims
- Microsoft Office Suite
- Indeed
- Ultipro
- Montage
- Royal London
Timeline
HUMAN RESOURCE MANAGER- HYBRID
Apna Ghar, Inc. (Our Home)
07.2023 - Current
GLOBAL HUMAN RESOURCE SPECIALIST- REMOTE
KeyPath Education
02.2022 - 05.2023
HUMAN RESOURCE SPECIALIST II- REMOTE
Amazon
09.2020 - 02.2022
DIRECTOR OF HUMAN RESOURCE- HYBRID
Chicago Methodist Senior Services
12.2018 - 04.2020
HUMAN RESOURCE DIRECTOR
Hill of Angels Day Care
01.2015 - 11.2018
HUMAN RESOURCE DIRECTOR
Gads Hill Center
03.2009 - 04.2014
Bachelor of Science in Business Administration -
DeVry University
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