Jennifer Hodgdon
Anderson,CA
Summary
Customer-focused Financial Professional with over 4 years of experience managing high volumes of mortgage loan files from contract to close in fast-paced environments with demanding productivity. Familiar with verifying credit, employment, financial, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Overview
11
11
years of professional experience
Work History
Transaction Coordinator
Bridgepoint Funding
Anderson, CA
10.2023 - Current
- Prepared HUD-1 Settlement Statements for review by agents and clients.
- Updated transaction status in internal databases on a daily basis.
- Scheduled inspections and appraisals as needed during the transaction process.
- Provided updates to clients throughout the entire transaction process via email or phone calls.
- Ensured compliance with all state regulations related to real estate transactions.
- Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
Loan Officer Assistant
Von Mortgage
Redding, CA
08.2020 - 09.2023
- Assist loan officers with preparing and submitting loan applications to processing teams
- Conduct follow-up calls to customers for additional information required for loan documents
- Identify discrepancies in customer information or documentation submitted for review
- Analyze loan files and review client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software
- Generate estimates clients request, send pre-approval letters to agents and confirm receipt of verification of employment documentation
- Act as a liaison between borrowers and realtors, title companies and loan company management
- Maintain up-to-date knowledge and compliance with internal policies and procedures and verify adherence to state and federal laws, rules and regulations affecting loan institutions
Program Manager
Parent Infant Programs
Redding, CA
09.2017 - 07.2020
- Assessed new children recommended for the Extended Developmental Program
- Developed assessment reports for parents and Far Northern Regional Center
- Supported family and communicated information regarding Autism Spectrum disorders, transitions, schools, teaching strategies, and family support groups
- Continuously evaluated Intervention Specialist performance with families and children
Funding Specialist
National Seating & Mobility, Inc.
Redding, CA
12.2015 - 09.2017
- Priced orders accurately based on contracted fee schedule; Coded all items correctly using NCCI methodology
- Provided excellent customer service by handling client concerns and complaints with empathy and efficiency
- Communicated with physician's offices to ensure documentation was completed accurately and within the timeframe needed for client to receive durable medical equipment in a timely manner
- Communicated with clients weekly to keep them up to date on the status of their orders
- Communicated with payers to ensure that the paperwork we submitted was sufficient to receive an authorization.
State Eligibility Consultant
Indiana Family Social Services
Valparaiso, IN
05.2013 - 11.2015
- Determined client eligibility for Temporary Assistance for Needy Families (TANF), SNAP, and Medicaid
- Conducted interviews for data gathering purposes in order to determine if client met the guidelines for these programs
- Reviewed case budget for accuracy when making an eligibility determination, and authorized cases for approval or denial based on the guidelines outlined in the State Policy manual
- Tracked Disability Medicaid application report to ensure timely processing for all Disability Medicaid applications
- Maintained knowledge of Social Security Administration guidelines regarding Social Security Disability benefits and Supplemental Security Income, as well as the conversion from 209b to 1634 and the MAGI budgeting process
- Worked closely with the Bureau of Developmental Disabilities when necessary to ensure any case for a client in the process of applying for or receiving waiver services was handled with care and expedited.
Education
Bachelor of Science in Business Administration - Business Law And Commerce
Purdue University
Westville, IN05.2009
Skills
- Document Verification
- Credit Verification
- Personal Data Collection
- File Management
- Reviewing Purchase Contracts
- Lending Software Systems
- Financial Data Collection
- Property Appraisals
- Customer Communication
- Problem-Solving
- Loan Application Preparation
Timeline
Transaction Coordinator
Bridgepoint Funding
10.2023 - Current
Loan Officer Assistant
Von Mortgage
08.2020 - 09.2023
Program Manager
Parent Infant Programs
09.2017 - 07.2020
Funding Specialist
National Seating & Mobility, Inc.
12.2015 - 09.2017
State Eligibility Consultant
Indiana Family Social Services
05.2013 - 11.2015
Bachelor of Science in Business Administration - Business Law And Commerce
Purdue University