Jennifer Hodges
Executive Assistant
Wesley Chapel,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and improving operations through meticulous document management and effective communication. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
24
24
years of professional experience
Work History
Deputy City Clerk
City Of Temple Terrace
03.2023 - Current
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted with budget preparation and monitoring, contributing to prudent financial stewardship for city.
- Improved city operations by efficiently processing and managing variety of municipal documents.
- Managed agendas and minutes for City Council meetings, contributing to transparent governance practices.
- Enhanced public access to information by maintaining accurate records and providing timely responses to requests.
- Performed routine data entry or document management.
- Contributed to effective communication between citizens and government officials by managing correspondence promptly and professionally.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Assistant City Clerk
City Of Temple Terrace
11.2018 - 03.2023
- Assisted in maintaining accurate records of municipal operations through diligent organization and documentation of files.
- Developed strong working relationships with city officials, department heads, community leaders, and fellow employees to foster positive work environment.
- Maintained up-to-date database of municipal codes, ordinances, resolutions, and other legal documents for easy accessibility by staff members and public.
- Managed daily office tasks efficiently, including answering phone calls, emails, and walk-in inquiries from citizens.
- Organized and detail-oriented with strong work ethic.
- Developed and maintained courteous and effective working relationships.
Certified 911 Public Safety Telecommunicator
City Of Temple Terrace
11.2005 - 01.2015
- Reduced risks and emergency response issues by observing public safety field units.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Increased situational awareness for responding units through timely notifications of potential hazards or threats.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Consistently met strict performance metrics related to call processing speed, accuracy, and overall customer satisfaction ratings.
- Monitored Police and Fire radios to provide assistance to responding personnel.
Police Records Assistant
Monroe County Sheriff's Department
10.2000 - 08.2004
- Maintained confidentiality of sensitive information by following department policies and applicable laws.
- Reduced errors in data entry by attentively inputting information into computer systems and databases.
- Contributed to secure workplace environment by adhering to access control protocols when managing confidential files.
- Facilitated interdepartmental cooperation by sharing relevant records data with other departments upon request, supporting efficient law enforcement activities.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Port Clinton High School
Port Clinton, OH 05.2001 -
Skills
Reliability
Multitasking Abilities
Problem-Solving
Customer Service
Effective Communication
Task Prioritization
Attention to Detail
Reliability
Timeline
Deputy City Clerk
City Of Temple Terrace
03.2023 - Current
Assistant City Clerk
City Of Temple Terrace
11.2018 - 03.2023
Certified 911 Public Safety Telecommunicator
City Of Temple Terrace
11.2005 - 01.2015
High School Diploma -
Port Clinton High School
05.2001 -
Police Records Assistant
Monroe County Sheriff's Department
10.2000 - 08.2004