Jennifer Holder
Moore,OK
Summary
Dedicated and adaptable healthcare professional with extensive experience in both front-office and clinical roles in the dental field. Proven track record of promotion through various positions, demonstrating strong leadership, teamwork, and customer service skills. Seeking to leverage expertise in office management and patient care in a dental or healthcare office management role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Dental Depot
09.2024 - Current
- Oversee daily office operations, ensuring smooth workflow and exceptional patient experiences
- Manage office staff, providing training and guidance in patient care coordination and administrative duties
- Coordinate scheduling, billing, and inventory management to ensure the office runs efficiently
- Collaborate with clinical teams to maintain high standards of patient care
Leader in Training
Dental Depot
03.2024 - 08.2024
- Assisted with office management tasks, including overseeing the front office and ensuring timely completion of duties
- Supported patient care and office operations, preparing for the transition to Assistant Office Manager
Dental Assistant
Dental Depot
11.2023 - 03.2024
- Assisted with clinical tasks including sterilization, taking patient vitals, prepping dental equipment, and assisting with procedures
- Trained in front-office operations while gaining clinical experience
Patient Care Coordinator
Dental Depot
02.2023 - 11.2023
- Coordinated patient appointments and managed schedules for optimal office flow
- Provided exceptional customer service and handled patient inquiries regarding treatments, insurance, and billing
Dental Insurance Specialist
Dental Depot
09.2022 - 02.2023
- Processed and resubmitted preauthorization's for insurance claims
- Managed insurance verification and communicated with patients about treatment options and coverage
Business Office Assistant
Dental Depot
07.2022 - 09.2022
- Assisted with administrative duties, including scheduling, patient check-ins, and billing inquiries
- Ensured accurate record-keeping and data entry for patient files
Education
GED -
Moore Norman Technology Center
Norman, OK01-2021
Skills
- Customer service
- Office administration
- Staff training
- Account reconciliation
- Training and coaching
- Employee supervision
- Credit and collections
- Scheduling and calendar management
- Office equipment maintenance
- Scheduling appointments
- Expense reporting
- Meeting planning
- Financial reporting
- Task delegation
- Organizational skills
- Office management
- Banking operations
- Phone and email etiquette
Accomplishments
- Overcame significant health challenges while continuously advancing within the dental office setting.
- Demonstrated exceptional adaptability and teamwork by assisting clinical staff when needed, even in a fast-paced environment.
- Promoted multiple times within one year, demonstrating leadership potential and dedication
Certification
- CPR Certified
- Dental Assistant License
- X-ray Certification
Languages
English
Native or Bilingual
Timeline
Assistant Office Manager
Dental Depot
09.2024 - Current
Leader in Training
Dental Depot
03.2024 - 08.2024
Dental Assistant
Dental Depot
11.2023 - 03.2024
Patient Care Coordinator
Dental Depot
02.2023 - 11.2023
Dental Insurance Specialist
Dental Depot
09.2022 - 02.2023
Business Office Assistant
Dental Depot
07.2022 - 09.2022
- CPR Certified
- Dental Assistant License
- X-ray Certification
GED -
Moore Norman Technology Center
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