Jennifer Holley
Elk City,OK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Fleet Manager
Momentum Transports
Elk City, OK
08.2022 - 01.2025
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Managed insurance policies and claims for the fleet, minimizing risks and financial exposure.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Implemented GPS and telematics systems to monitor vehicle locations and driver behavior, enhancing fleet efficiency.
- Maintained an up-to-date knowledge base of all relevant laws, regulations, guidelines, and industry standards.
- Collected fees and application documentation for licenses and issued paperwork for follow-up actions.
- Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
Small Business Co-Owner
Hext Trucking LLC
Elk City, OK
10.2013 - 01.2025
- Overseen all corporate banking activities.
- Manage operational and legal documentation for the company.
Invoicing Specialist
Momentum Transports
Elk City, OK
03.2019 - 12.2024
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Responded promptly to customer inquiries regarding their accounts receivable balances.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Answered customer questions to maintain high satisfaction levels.
Dispatch Manager
Momentum Transports
Elk City, OK
07.2018 - 03.2019
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Managed dispatch operations for a fleet of 20 vehicles, ensuring timely and efficient delivery of goods.
- Served as primary contact for external vendors providing transportation services.
- Developed and maintained strong communication lines with drivers to address any issues or changes in real-time.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Dispatched drivers to meet daily delivery needs for company customers.
Education
High School Diploma -
Erick High School
Erick, OK05-1997
Skills
- Preventive Maintenance
- Government regulations
- Telematics analysis
- Operations and logistics
- Fleet management
- Customer relationship management
Timeline
Fleet Manager
Momentum Transports
08.2022 - 01.2025
Invoicing Specialist
Momentum Transports
03.2019 - 12.2024
Dispatch Manager
Momentum Transports
07.2018 - 03.2019
Small Business Co-Owner
Hext Trucking LLC
10.2013 - 01.2025
High School Diploma -
Erick High School
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