JENNIFER HOLMES
Henderson,NV
Summary
Goal-oriented human resource professional with 10 years of experience in office management. Excels in overseeing all aspects of HR functions and office operations. Demonstrates a proven track record of managing talent acquisition, employee relations, implementing HR policies and procedures, and ensuring compliance with labor and state laws. Possesses a strong background in office management, successfully coordinating office activities, supervising administrative staff, and maintaining efficient office operations. Adept at fostering a positive work environment, resolving employee issues, and driving organizational success through effective HR management and office administration.
Overview
32
32
years of professional experience
Work History
Human Resource Technician 2
State of Nevada, Department of Administration, Division of Human Resource Management
01.2024 - Current
- Preparing employee status maintenance transactions(ESMT) with technical information for 19 agencies, maintaining recruitment tracking logs & annual evaluations.
- Talent Acquisition- Opening requisitions, engaging with state agency Hiring Managers; fluent in Open competitive, Divisional, Departmental Promotional recruitments
- Collaborated with hiring managers to develop accurate job descriptions and requirements for open positions.
- Direct HR Business partner for state Governor's Office
- Data entry of employee status changes, promotions, new hire, PERS, PEBP into State of Nevada HRIS
- Payroll Support Duties
- Facilitate new hire orientation
Office Manager
Sandstone Psychological Practice
03.2020 - 08.2022
- Responsible for employee and patient relations, resolving conflicts effectively and efficiently
- Operations- Lead the day-to-day office operations of a 9-clinician psychological practice
- Talent Acquisition- Authored recruitments for administrative staff. Posted recruitments on various platforms. Vetted applications. Conducted interviews for clinicians and supporting staff.
- Management-Supervised 1 hourly employee, created weekly schedules
- Data entry- Entered patient demographics, medical insurance, and acquired supporting documentation, e.g. prior authorizations, HIPAA
- Financial- Reconciled bi-weekly payroll accounting reports to ensure proper revenue share.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Communication- Responsible for office correspondences, both internal and external.
- Hired employees and initiated new hire paperwork process.
Owner
Sno Bites Shaved Ice
08.2015 - 02.2020
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Homemaker
Holmes Household
06.2006 - 08.2015
- Stayed home to raise my children.
Human Resource Manager
Walmart Stores Inc.
08.1992 - 05.2006
- Managed onboarding processes and programs for successful integration of new, transferred, or promoted employees
- Facilitated open enrollment meetings to discuss benefits including medical, dental, life, profit sharing, and 401K
- Reviewed job applications to identify, vet, and recommend optimal candidates
- Conducted employment verifications and background checks
- Supported employee development and retention through effective employee relations practices
- Ensured compliancy with all Federal, State, and Local labor laws
Education
Certified Professional Medical Biller - Medical Claim Billing
AAPC
California05.2021
Bachelor of Science - Business Administration
California Coast University
05.2016
Skills
- Onboarding Processes
- Training development
- Talent Acquisition
- Benefits Administration
- Recruitment
- Employee Orientation
- Teamwork and Collaboration
- Time Management
- Multitasking
- Effective Communication
- Training and mentoring
Timeline
Human Resource Technician 2
State of Nevada, Department of Administration, Division of Human Resource Management
01.2024 - Current
Office Manager
Sandstone Psychological Practice
03.2020 - 08.2022
Owner
Sno Bites Shaved Ice
08.2015 - 02.2020
Homemaker
Holmes Household
06.2006 - 08.2015
Human Resource Manager
Walmart Stores Inc.
08.1992 - 05.2006
Certified Professional Medical Biller - Medical Claim Billing
AAPC
Bachelor of Science - Business Administration
California Coast University
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