Jennifer Holmes
Bremen,OH
Summary
Reliable professional with experience in customer service and team collaboration. Known for excellent communication and active listening skills, contributing to improved customer experiences and operational efficiency.
Overview
9
9
years of professional experience
Work History
OPD Associate
WalMart Supercenter
Lancaster, OH
01.2025 - Current
- Manage online order fulfillment and ensure timely delivery to customers.
- Collaborate with team to optimize pickup processes and enhance customer satisfaction.
- Assist in training new associates on operational procedures and best practices.
- Build relationships with customers and community to promote long term business growth.
- Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cabin Cleaner
On The Go Detailing
Logan, OH
04.2017 - 11.2019
- Conducted thorough cleaning of cabin interiors, ensuring high standards of cleanliness and presentation.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Operated specialized cleaning equipment, enhancing efficiency and effectiveness in service delivery.
- Trained new staff on cleaning protocols and safety procedures, fostering a culture of compliance and excellence.
Education
High School Diploma -
William V. Fisher Catholic High School
Lancaster, OHSkills
- Teamwork and collaboration
- Time management
- Reliability
- Excellent communication
- Customer satisfaction
- Active listening
- Adaptability and flexibility
- Relationship building
Timeline
OPD Associate
WalMart Supercenter
01.2025 - Current
Cabin Cleaner
On The Go Detailing
04.2017 - 11.2019
High School Diploma -
William V. Fisher Catholic High School