Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Melvin

Oneonta

Summary

Dynamic and compassionate Nursing Assistant at Bassett Medical Center with expertise in patient care. Proven ability to enhance patient satisfaction through effective communication and problem-solving skills. Committed to fostering a collaborative environment while ensuring regulatory compliance and delivering exceptional emotional support to patients and families.

Overview

12
12
years of professional experience

Work History

Nursing Assistant

Bassett Medical Center
Cooperstown
04.2019 - Current
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Provided emotional support to family members during difficult times.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.

Merchandise Manager

JCPenney
Oneonta
10.2018 - 03.2019
  • Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
  • Used historical and current business data to determine key buying trends and items.
  • Guided the layout and organization of merchandise in-store, optimizing space for product visibility and customer flow.
  • Trained and supervised merchandising staff, fostering a team-oriented environment focused on performance and development.
  • Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.

Manager

Rue21
Oneonta
09.2015 - 09.2018
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Developed and implemented strategic plans to achieve company objectives.

Cashier

McDonald's
Oneonta
05.2013 - 09.2015
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Associate of Applied Science - Nursing

SUNY Morrisville
Norwich

Skills

  • Patient care
  • Medical record management
  • Vital signs monitoring
  • Team collaboration
  • Regulatory compliance
  • Problem solving
  • Time management
  • Client documentation

Timeline

Nursing Assistant

Bassett Medical Center
04.2019 - Current

Merchandise Manager

JCPenney
10.2018 - 03.2019

Manager

Rue21
09.2015 - 09.2018

Cashier

McDonald's
05.2013 - 09.2015

Associate of Applied Science - Nursing

SUNY Morrisville

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Jennifer Melvin