StevenRay Horrocks
Roosevelt,UT
Summary
Experienced Crew Trainer with 12 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
12
12
years of professional experience
Work History
Kitchen Manager
McDonald's
06.2021 - Current
- Mentored and trained new team members, fostering an positive culture of teamwork and collaboration within the kitchen staff.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Crew Trainer
McDonald's
06.2012 - 06.2021
- Tailored instructional methods according to individual learning styles, maximizing comprehension and retention rates among trainees..
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Developed job-specific competencies and performance standards.
- Self-motivated, with a strong sense of personal responsibility.
- Set positive example for team members by providing high-quality, efficient service.
- Established and maintained quality control standards.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
Union High School
Roosevelt, UT05.2011
Skills
- Leadership Development
- Learning Platforms
- Employee Onboarding
- Cleaning and sanitation
- Food safety understanding
- Customer Service
- Food Safety
- Cash Handling
- Equipment Maintenance
- Kitchen Sanitation
- Safe Food Handling
Timeline
Kitchen Manager
McDonald's
06.2021 - Current
Crew Trainer
McDonald's
06.2012 - 06.2021
High School Diploma -
Union High School
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