Jennifer Horton

• Improved customer satisfaction by providing efficient and accurate shopping services.
• Maintained strong relationships with store personnel to ensure seamless communication during the shopping process.
• Enhanced store familiarity, enabling swift navigation and timely completion of orders.
• Resolved customer issues promptly, promoting a positive experience for all parties involved.

Administrative assistant for a disability attorney in the Phoenix area. Managed front and back office, scheduled clients, processed paperwork for court proceedings and witnessed client interviews while taking notes. I left this position to raise a family.

Administrative assistant for a video game/ arcade distributor. Ran the front office of the business. Counted and deposited cash daily. Processed the books to send to payroll. Scheduled and booked travel. I left this position due to no upward mobility.