Jennifer Howard
Linden,TX
Summary
Accomplished business leader with a proven track record at Jenn's Junktion & Christian Boutique, enhancing customer satisfaction and expanding market presence through strategic marketing and relationship building. Skilled in financial management and customer relations, adept at making informed decisions that drive business success. Demonstrates exceptional verbal communication and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Owner
Jenn's Junktion & Christian Boutique
02.2022 - Current
- Manage day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consult with customers to assess needs and ensure accurate ordering needs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Interacted well with customers to build connections and nurture relationships.
Office Manager
Davidson Trailers, LLC
02.2020 - 01.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
RCA
USPS
01.2018 - 03.2020
- Delivered mail to addresses designated
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Certificate - Medical Coding And Billing
Northeast Texas Community College
Mount Pleasant, TXSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Marketing
- Financial Management
- Decision-Making
- Purchasing and planning
Timeline
Owner
Jenn's Junktion & Christian Boutique
02.2022 - Current
Office Manager
Davidson Trailers, LLC
02.2020 - 01.2022
RCA
USPS
01.2018 - 03.2020
Certificate - Medical Coding And Billing
Northeast Texas Community College
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