Jennifer Howard
Prattville,AL
Summary
Enthusiastic customer service provider with a passion for creating effective and welcoming environments in the pursuit of success. Skilled in finding the best, most efficient solutions to develop high-level priorities.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
06.2021 - 01.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained strong relationships with clients through proactive communication and personalized service.
Retail Team Member
America's Thrift Store
06.2019 - 08.2019
- Ensure customers had a positive shopping experience by greeting and interacting. Maintained availability for any questions or concerns they may have.
- Stocked and displayed merchandise to ensure it was neatly arranged in the appropriate section.
- Cashed out and operated registers when needed.
- Helped maintain a clean, organize, and attractive sales floor.
Front of House Cashier
Zaxby’s
09.2018 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Counted and verified tills, recorded totals, and handled various proms of payment.
- Assisted customers by answering questions and fulfilling requests. Accurately completed orders into the point of sale system.
- Provided friendly, enthusiastic serviced for all guests by greeting and thanking them at their convenience.
- Maintained awareness of current promotions on the menu. Explained the menu items and suggested additional items.
- Enthusiastically represented the Zaxby's brand.
- Maintained a clean, safe, and welcoming work environment. Cleaned guest areas of the restaurant, maintained equipment, stocked goods, and kept work area clean and organized.
Education
High School Diploma -
Prattville High School
Prattville, AL05.2019
Skills
- Customer Service
- Positive Attitude
- Time Management
- Problem-Solving
- Ability to Multitask
- Decision Making
Timeline
Delivery Driver
DoorDash
06.2021 - 01.2022
Retail Team Member
America's Thrift Store
06.2019 - 08.2019
Front of House Cashier
Zaxby’s
09.2018 - 05.2019
High School Diploma -
Prattville High School