Jennifer Howard
Lake Jackson,TX
Summary
Dedicated professional with a strong background in hospitality at Comfort Suites, excelling in housekeeping and customer service. Proven expertise in deep cleaning and health compliance, while fostering teamwork and enhancing guest satisfaction. Recognized for developing efficient cleaning protocols and maintaining high standards of cleanliness, ensuring a welcoming environment for all.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
20
20
years of professional experience
Work History
Housekeeper
Comforrt Suites
08.2025 - Current
- Cleaned and sanitized guest rooms, public areas, and facilities to ensure high standards of cleanliness.
- Managed inventory of cleaning supplies, restocking as needed to maintain operational efficiency.
- Assisted in training new staff on proper cleaning techniques and safety procedures.
- Responded promptly to guest requests for additional services or amenities, enhancing overall satisfaction.
Dietary Aide
Nexion Health Care
08.2023 - 08.2024
- Assisted in meal preparation and service following dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
- Collaborated with dietary staff to deliver nutritious meals tailored to individual needs.
- Supported inventory management by tracking food supplies and reporting shortages.
- Provided exceptional customer service while addressing dietary inquiries from residents and families.
Home Support Worker
Augustine Morales
11.2018 - 08.2023
- Provided compassionate support to clients in daily living activities, enhancing their quality of life.
- Assisted with medication management and adherence, ensuring client health and safety.
- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Trained new staff on best practices for client care, promoting a culture of excellence.
Home Care Provider
Alejandro Gonzalez
10.2008 - 07.2018
- Provided compassionate care and support to clients, enhancing daily living activities and overall well-being.
- Developed personalized care plans in collaboration with families and healthcare professionals to meet client needs.
- Assisted clients with mobility, ensuring safety and promoting independence through tailored support strategies.
- Monitored client health status, reporting changes to healthcare providers for timely intervention and adjustments.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Home Care Provider
Eloisa Gonzalez
11.2005 - 10.2008
- Implemented safety protocols to ensure a secure living environment, reducing risks for clients during daily activities.
- Established strong relationships with clients and families, fostering trust and open communication regarding care needs.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Education
Alvin High School
Alvin, TXSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming
- Cleaning bathrooms
- Health and safety compliance
- Bed making proficiency
- Residential cleaning
- Hospitality background
- Customer service-focused
- Deep cleaning expertise
- Folding clean laundry
- Resident support
- Professional and courteous
- Team support and collaboration
- Multitasking and prioritizing
- Time management
Timeline
Housekeeper
Comforrt Suites
08.2025 - Current
Dietary Aide
Nexion Health Care
08.2023 - 08.2024
Home Support Worker
Augustine Morales
11.2018 - 08.2023
Home Care Provider
Alejandro Gonzalez
10.2008 - 07.2018
Home Care Provider
Eloisa Gonzalez
11.2005 - 10.2008
Alvin High School