Jennifer Hubbard
16382 N Franklin Blvd Apt E16 Nampa,ID
Summary
Dependable Medical Administrative Assistant with background in managing patient information, scheduling appointments and providing support to healthcare staff. Strong multitasking abilities, efficient in handling administrative tasks while maintaining high levels of accuracy. Noteworthy impact in improving office efficiency through implementation of electronic health record system. Skilled communicator adept at building relationships with patients and team members.
Overview
24
24
years of professional experience
Work History
Medical Administrative Assistant
Idaho State University
Meridian, ID
09.2024 - Current
- Collaborated with Dr. Westover to collect applications and schedule interviews for first cohort
- Addressed student inquiries concerning DNAP Program
- Scheduled application review Zoom sessions with students
- Assisted in the accreditation process.
Scheduler/Director Assistant
Idaho Surgery Center
Caldwell, Idaho
02.2006 - Current
- Partner with physician offices to enhance efficiency in surgery case scheduling.
- Collaborate with the manager and supervisor to optimize the schedule, providing adequate time and special equipment needed for surgical cases.
- Work closely with our CRNAs to ensure the schedule is run efficiently, and schedule airway evaluations.
- Ensure that correct CPT codes and billing are provided for financial counselors.
- Manage phones and support registration process when needed
- Oversee records retention at end of calendar year-end
- Engages in continuous learning through participation in ongoing education, including in-services, training, and various activities to enhance yearly competency
Medical Billing
Idaho Pulmonary Associates
Boise, Idaho
12.2000 - 01.2006
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Submitted appeals using provider portals and phone communication.
- Verified the accuracy of claim data prior to submission to insurance carriers.
- Collected, posted and managed patient and insurance account payments.
- Submitted claims to insurance companies.
- Answered customer questions to maintain high satisfaction levels.
Education
High School Diploma -
Emmett High School
Emmett, Idaho05-1995
Skills
- Problem-solving, adaptability, teamwork
- Critical thinker
- Computer software and application knowledge
- Dedicated colleague
- Flexible, reliable
- Administrative skills
- Customer service, communication
- Commitment to excellence
Affiliations
- Team Lead for Christmas Adoption Family of local women's shelter: 2006-Present
- Relay for Life Team Captain: 2014-2018
- Relay for Life Head Committee: 2017, 2018
- Recipient of WVMC's First Humanitarian Award: 2019
- Recipient of WVMC's MVP Award: 2017
Timeline
Medical Administrative Assistant
Idaho State University
09.2024 - Current
Scheduler/Director Assistant
Idaho Surgery Center
02.2006 - Current
Medical Billing
Idaho Pulmonary Associates
12.2000 - 01.2006
High School Diploma -
Emmett High School
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