Experienced in optimizing workflow procedures and enhancing customer satisfaction levels. Skilled in fostering positive interactions with clients and colleagues to maintain a positive company image. Seeking to utilize administrative skills to contribute to success and growth within a collaborative team environment.
Overview
28
28
years of professional experience
Work History
Skatepark and Museum Office Administrator
Skateboarding Hall Of Fame
05.2009 - Current
Managed front desk operations, including greeting visitors, answering phone calls, and directing inquiries to appropriate staff members
Maintained a professional and welcoming reception area, ensuring a positive first impression for all guests
Scheduled and coordinated appointments and meetings for executives and staff members
Handled incoming and outgoing mail, packages, and deliveries with accuracy and efficiency
Created and maintained electronic filing systems to ensure easy access to important documents
Assisted in the preparation of reports, presentations, and other business correspondence as needed
Managed museum operations for increased efficiency and streamlined processes.
Skatepark Manager
Skatelab
12.1997 - 10.2018
Managed office supplies inventory by monitoring stock levels, placing orders when necessary, and organizing storage areas
Responded promptly to customer inquiries or complaints via phone or email in a professional manner
Created and maintained electronic filing systems to ensure easy access to important documents
Handled incoming and outgoing mail, packages, and deliveries with accuracy and efficiency
Trained new employees on office procedures including telephone etiquette
Improved overall office efficiency by implementing streamlined processes for document management
Provided exceptional customer service by promptly addressing inquiries or concerns from clients or visitors
Updated employee contact lists regularly to ensure accuracy of information
Maintained confidentiality when handling sensitive documents or discussions during executive meetings
Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
Created and implemented age-appropriate lesson plans for educational programs that promoted learning while having fun
Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork