Jennifer Hughes
Archer,FL
Summary
Encouraging manager, outgoing and friendly person and all around problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Honest, loyal, very hard working and always ready to learn something new.
Overview
20
20
years of professional experience
Work History
Office Manager
All Pro Land Clearing & Sitework Inc.
06.2022 - Current
- Writing Estimates & Quotes.
- Invoicing and Billing
- Job & crew scheduling
- Delegated work to staff, setting priorities and goals
- Communication between customers, employees, contractors, etc.
- Administered payroll and maintained proper documentation of employee personnel.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Resolved customer inquiries and complaints requiring management-level escalation.
Realtor
Atlantic Shores Realty Expertise
03.2021 - Current
- Represented buyers and sellers in major real estate transactions from initiation to closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
- Generated list of properties to meet specific client needs.
- Researched and determined competitive market price.
- Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
- Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
Office Coordinator
White Glove Moving, Storage & Delivers
02.2017 - 08.2021
- Managed office paperwork, created all job packets.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Delivered service and support to each customer, paving way for future business opportunities.
- Managed daily delivery and work schedules to maximize coverage.
- Reviewed routes to adjust plans, meeting daily requirements and service needs.
Active Realtor
Weichert Realtors Hallmark Properties
12.2014 - 01.2021
- Assisting buyers in their home search, writing contracts, negotiation, overseeing each transaction from start to close.
- The duties of working with sellers in listing their homes to sell, performing extensive research to determine best value and list prices, writing contracts, advertising and marketing, overseeing inspections and appraisals.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Service Administrator, Coordinator, Dispatcher
LightSource Imaging Solutions
03.2005 - 11.2014
- Data entry OMD and E-Automate, Excel, Outlook & Microsoft Word Dispatch Customer relations Scheduling Contract upkeep, billing and renewals.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
- Forecasted manpower requirements based on daily workload and company targets.
- Balanced technician workloads to help minimize drive time and maximize productivity.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Managed all scheduling for customers and techs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01.1996
Associate of Arts -
FREC Real Estate FL
Vero Beach, FL01.2014
Associate of Arts -
2.15 Life Health, Variable Annuity
Vero Beach, FL04.2016
Skills
- Office Management
- Staff hiring
- Administrative Support
- Data Entry
- Customer Service
- Operations Management
- Contract Administration
- Employee Supervision
- Team Supervision
- Billing
- Account Reconciliation
- Scheduling and calendar management
- Training and coaching
- Organizational Skills
Timeline
Office Manager
All Pro Land Clearing & Sitework Inc.
06.2022 - Current
Realtor
Atlantic Shores Realty Expertise
03.2021 - Current
Office Coordinator
White Glove Moving, Storage & Delivers
02.2017 - 08.2021
Active Realtor
Weichert Realtors Hallmark Properties
12.2014 - 01.2021
Service Administrator, Coordinator, Dispatcher
LightSource Imaging Solutions
03.2005 - 11.2014
High School Diploma -
Penn Foster Career School
Associate of Arts -
FREC Real Estate FL
Associate of Arts -
2.15 Life Health, Variable Annuity
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