Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

JENNIFER HUGHS

Lake Villa,IL

Summary

Seasoned leader with 13+ years of driving cross functional collaboration to support M&A, Transformation Programs and Product Management in technology organizations. Skilled at driving best practices and improvements for both process and tools across large complex organizations.


Overview

27
27
years of professional experience
1
1
Certification

Work History

Associate Director, Portfolio Management

AbbVie
11.2022 - Current
  • Manage Portfolio of Strategic projects for Strategy & Continuous Improvement organization (~$12MM portfolio).
  • Established standard PPM practices with Leadership and ~10 Program/Project Managers across organization.
  • Support Agile Transformation through implementation of OKR Framework in organization and apply Agile Portfolio Management principles
  • Facilitated Portfolio Planning Workshops, Prioritization efforts, what-if analysis on funding and Monitoring of Strategy & Continuous Improvement programs/projects leveraging same $15M
  • Defined clear targets and objectives and communicated to other team members.
  • Leveraged data and analytics to make informed decisions and drive business improvements
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.

Associate Director, EPMO Operations Enablement

AbbVie
01.2016 - 10.2022
  • Implemented Innotas as PPM Tool across Abbvie Business Technology Solutions (BTS)
  • Drove Transformation of PPM Program and Project Management standards across BTS.
  • In 2018, began RFP process to mature PPM practices and tool capabilities across BTS.
  • Developed PPM processes for Abbvie BTS.
  • Managed team of 20+ resources to implemented Clarity PPM for Portfolio Management, Program/Project Management, Resource Management, Financial Management, Time Management, Roadmaps and Hierarchies in parallel with one of largest Pharma integrations. Required collaboration across 6 organizations and implementation included roughly 1400 users.
  • Led development of data warehouse and Power BI reporting used throughout integration on PPM and project financial data.

Enterprise IT PMO Sr. Manager

Abbvie
05.2013 - 12.2015
  • Established program management best practices for $50MM Separation Program which involves physical separation of IT services from Abbott laboratories and facilitated integration across Infrastructure and Business facing PMO's on Enterprise Separation activities.
  • Established Enterprise PMO organization for IT which consists of standing up Project Management standards for status reporting and initiation of consistent process for consolidation of LRP and Annual Plan information across all of IT Business Units
  • Established centralized onboarding services for IT, establishment of IT Training organization
  • Led $2MM program to replace 4 Lotus Notes databases with single harmonized process/tool for SDLC documentation, including data migration and full data archival.

Enterprise Portfolio Management COE Sr. Manager

Hospira
01.2011 - 05.2013
  • Manage team to develop defined and repeatable methodology and procedures to focus and improve Hospira’s project/program methodology
  • Created PMO Center of Excellence (COE) and focused organization on end to end Project Lifecycle Methodology and resource/capacity management
  • In 2012, managed $70MM enterprise IT Portfolio which delivered 60+projects
  • Responsibilities include:
  • Management of IT Portfolio reporting and financials ($70MM annual budget)
  • Management and communication of ongoing changes to IT Portfolio including financial evaluation of scenarios to reduce financial targets and generate cost savings
  • Driving process improvement in project management processes and providing/implementing best practices for project management
  • Working across business unit and functional lines to create cohesive working team and build relationships both within IT and Business
  • Demonstrated thought leadership, analytical and problem-solving capabilities
  • Demonstrated ability to adapt to shifting priorities, demands and timelines
  • Developing resource management capabilities within Clarity PPM tool, establishing processes for management of resource loads and ability to analyze resource forecasts to assess incoming project demands
  • Analysis, development and recommendation of portfolio scenarios to executive management resulting in portfolio decisions

Program Manager

01.2010 - 01.2011
  • Part of management team of a $200MM program comprised of seven complex, global, transformational projects
  • Primary responsibilities:
  • Management of program portfolio reporting and financials ($40MM annual budget)
  • Management and communication of ongoing changes to the program portfolio including financial evaluation of scenarios to reduce financial targets and generate cost savings
  • Quality review of individual project status reporting
  • Creation of overall program status reporting
  • Delivery of program status for senior executive management monthly reviews
  • Management of program financials including execution of financial models for program scenarios and managing the annual financial plan process
  • Development of program metrics to monitor and control projects
  • Coaching, mentoring and supporting program and project managers
  • Executing process improvements for program and project management particular around metrics, status reporting and financials management
  • Management of stage gate reviews for projects
  • Analysis, development and recommendation of portfolio scenarios to executive management resulting in portfolio decisions

Program Manager

SAP
01.2009 - 01.2010
  • Managed team of 50 resources (employees, contractors and system integrator) for an enterprise rollout of, Manufacturing (Manufacturing Execution, Production Planning, Plant Maintenance, Supply Chain Planning, Procurement, Finance and Time & Attendance) through Initiation, Planning and Blueprint phases across six plants
  • Primary activities included:
  • Development of project metrics to monitor and control program in Blueprint phase
  • Managed program budget, issues, risks and schedule
  • Managed payment reconciliation and change control for outside vendors
  • Led project PMO through Long Range Planning (LRP) process and ran multiple financial models through LRP process.

Application Development Manager

SAP
01.2007 - 01.2009
  • Managed team of project managers, business systems analysts and vendors required to execute projects across Commercial, Sales, Manufacturing, Quality, Supply Chain, Finance and HR
  • Responsible for overall delivery of projects including resource management, communication, issue/risk management, status reporting, budget management as well as ensuring that solutions being delivered are within architecture and design standards
  • This included oversight of projects supporting major acquisition including delivery of projects implementing Trackwise (for Supplier Quality Management, Complaints Management and Regulatory Submissions Tracking), Hyperion Planning enhancement projects, R&D Empower Chromatography Implementation, Structure Product Labeling implementation, Regulatory Electronic Submission implementation
  • Other activities included:
  • Participation in implementation and improvements of Project Delivery Methodology for project delivery
  • Management of departmental budget including charge out of project resources
  • Management / maintenance of vendor/partner purchase orders and Statements of Work and partnered with Purchasing through vendor selection and negotiation process
  • Participation in FDA audits for Global Stability System
  • Participation in establishment of transition management organization targeted to support $100MM program

Application Development Manager

D Systems
01.2006 - 01.2007
  • Managed team of project managers, business systems analysts and vendors required to execute projects for Manufacturing, Quality and R&D
  • Responsible for the overall delivery of projects including resource management, communication, issue/risk management, status reporting, budget management as well as ensuring that solutions being delivered are within architecture and design standards
  • Maintained department budget and oversaw project budget management including oversight of SmartCAPA (Corrective and Preventative Action System), Global Salesforce.com implementation and the SAP APO upgrade project.

Shared Lab Systems Manager

01.2004 - 01.2006
  • Managed team of project managers and business systems analysts in delivery of ongoing application support as well as delivery of new IT projects supporting the Quality and R&D Laboratories
  • Services provided included resource management, communication, issue/risk management, status reporting, and departmental budget management
  • Led effort to develop and implement Problem Management ITIL process within the IT organization and participated in the implementation of Incident Management, Demand Management, Resource Management and Governance.

Project Manager

01.2003 - 01.2004
  • Managed staff of up to 10 resources to implement a $4MM Global Stability Laboratory Information Management System across multiple divisions
  • Responsible for gathering requirement, system validation and change control, and integration with project team implementing the core LIMS
  • Project was implemented during Hospira divestiture from Abbott.

Abbott, HPD, Global
01.1996 - 01.2003
  • Company
  • Managed instrument qualifications/lab system validations (chromatography and LIMS) in Chemical Quality Assurance Laboratories
  • Involved in FDA and 3rd Party Audits
  • Reviewed and approved laboratory testing results and authored laboratory investigations for out of specification results.

Education

Bachelor of Science - Chemistry & Computer Science

KNOX COLLEGE
Galesburg
06.1996

Skills

  • Business Performance Management
  • Portfolio Strategy
  • Portfolio Assessment
  • CA Clarity
  • Application Administration
  • Technology Best Practices
  • Business Process

Certification

  • ICAgile Certified Professional - Leading with Agility, ICAgile - April 2023 - 17-35582-55728c27-58d5-402f-b31a-94044f6428q1
  • ITIL Foundation in IT Service Management - PeopleCert - GR750002098JH
  • PMP Certification - 1420731- June 2023 expiration

Timeline

Associate Director, Portfolio Management

AbbVie
11.2022 - Current

Associate Director, EPMO Operations Enablement

AbbVie
01.2016 - 10.2022

Enterprise IT PMO Sr. Manager

Abbvie
05.2013 - 12.2015

Enterprise Portfolio Management COE Sr. Manager

Hospira
01.2011 - 05.2013

Program Manager

01.2010 - 01.2011

Program Manager

SAP
01.2009 - 01.2010

Application Development Manager

SAP
01.2007 - 01.2009

Application Development Manager

D Systems
01.2006 - 01.2007

Shared Lab Systems Manager

01.2004 - 01.2006

Project Manager

01.2003 - 01.2004

Abbott, HPD, Global
01.1996 - 01.2003

Bachelor of Science - Chemistry & Computer Science

KNOX COLLEGE

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