Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Hungerford

Anchorage

Summary

Dynamic bar manager with a proven track record at Polar Bar, excelling in customer service and staff training. Skilled in inventory management and financial oversight, I enhanced revenue through innovative marketing strategies and improved customer satisfaction by swiftly resolving issues. A reliable team player dedicated to maintaining high operational standards and a welcoming atmosphere.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

22
22
years of professional experience

Work History

Bartender

Amvets Post 2
08.2022 - Current
  • Provided exceptional customer service in a fast-paced bar environment.
  • Mixed and served beverages accurately, ensuring high-quality standards.
  • Managed inventory levels, restocking supplies to maintain operational efficiency.
  • Trained new staff on cocktail preparation and customer engagement techniques.
  • Resolved customer complaints promptly, fostering a positive atmosphere for patrons.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Bar Manager/Administration Manager

Polar Bar
02.2004 - 01.2026
  • Oversaw daily bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff, enhancing customer service skills and team performance.
  • Developed innovative cocktail menus, increasing customer engagement and satisfaction.
  • Managed inventory control, optimizing supply chain processes to reduce costs.
  • Implemented efficient scheduling practices, improving staff productivity during peak hours.
  • Fostered relationships with vendors, negotiating favorable terms for product procurement.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Analyzed sales trends to adjust offerings, enhancing profitability of beverage selections.
  • Led weekly staff meetings to discuss operational challenges and strategic improvements.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Engaged with community on social media, enhancing bar's online presence and attracting younger demographic.
  • Fostered positive work atmosphere, reducing staff turnover rates.
  • Negotiated with suppliers to secure more favorable pricing, enhancing profit margins.
  • Enhanced supplier relationships, ensuring timely delivery of high-quality products.
  • Handled customer complaints professionally, resolving issues promptly and effectively.

Education

No Degree - Psychology/Nursing

UAA
Anchorage
05-2028

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Memory retention
  • Inventory
  • Staff management
  • Health codes compliance
  • Basic accounting
  • Order management
  • Food preparation
  • Ordering procedures
  • Marketing and sales experience
  • Safe serving practices
  • Financial records oversight
  • Point of sale systems
  • Glassware management
  • Hospitality and accommodation
  • Outstanding customer service
  • Maintaining a clean bar
  • Bar operations management
  • Liquor restocking
  • Safe food handling procedures
  • Cash and credit transactions
  • Courteous
  • Identification verification
  • Bar service preparation
  • Bar restocking
  • Anticipating guest needs
  • Beverage supply orders
  • Recipe and menu memorization
  • Teamwork and professionalism
  • Hospitality and guest service
  • Collaboration and teamwork
  • Calm and composed
  • Food and beverage service
  • Professional service standards
  • Issue resolution
  • Bussing and serving

Timeline

Bartender

Amvets Post 2
08.2022 - Current

Bar Manager/Administration Manager

Polar Bar
02.2004 - 01.2026

No Degree - Psychology/Nursing

UAA
Jennifer Hungerford