Jennifer Hunter Johnson

• Manage day to day operations and assignments for the hotel
• Perform payroll
• Onboard new team members
• Communicate and enforce policies and procedures
• Serve as Manager on Duty in General Manager’s absence.

Ensure worker’s compensation claims are properly documented and reported

• In conjunction with Corporate Human Resources and the general manager, ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, and related management programs and initiatives
• Coach managers to create and maintain a work environment with high morale and productivity
• Conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules, and other employee programs
• Promote teamwork and quality service through daily communication and coordination with other departments
• Interact with outside contacts: Candidates and applicants – discuss employment opportunities and conduct interviews
• Outside counsel: to seek advice on various issues
• Coordinated and administered employee recognition programs
• Screen, and interview applicants; coordinate background checks and references; process applicable paperwork, etc
• Oversee the maintenance of accurate and up-to-date personnel files and HR Systems on all employees
• Ensure that company hiring standards, laws, and applicable regulations are followed in the application, hiring, and selection process
• Support and administer an effective employee relations program
• Research and investigate all workplace issues to discover facts, identify potential liability to the Company, and facilitate resolution
• Consult regularly with Corporate Human Resources regarding serious matters or escalating issues
• Support and promote the Employee Resolution process
• Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g
• Occupational Safety and Health Act, Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.)
• Conduct annual HR compliance/standards self-audit
• Communicate all company and hotel policies and procedures
• Collect and maintain data from exit interviews
• Identify trends, training needs, supervisory issues, etc
• In exit interviews, turnover statistics, absenteeism reports, etc., alert management recommends courses of action
• Coordinate, support, and administer all other corporate initiatives, such as annual merit process, short-term incentive process, benefit enrollment and communication, wage and hour surveys, etc
• Create programs and events to foster a positive work environment for all employees (e.g
• Support and administer the employee satisfaction survey in conjunction with the Corporate office
• Assist the General Manager and other department managers with developing action plans based on feedback
• Utilize Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems

• This role had the overall responsibility to perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies
• Worked with the Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hire to Retire
• I was promoted to HR Manager in 2015 and transferred to Fort Lee Virginia.