Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Jennifer Hutto

Jennifer Hutto

Pensacola,FL

Summary

Dedicated claims professional with 7 years of experience handling catastrophe, complex, and large loss claims. Focus on customer service and carrier expectations with efficiency in meeting deadlines. Mastery in writing detailed technical estimates using Xactimate. Strong communication and organizational skills. Proficient in negotiating settlements with insureds, public adjusters, and attorneys to ensure timely conclusion of claims. Experienced team leader and manager in catastrophe situations.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr Large Loss Adjuster

Alacrity Solutions
08.2021 - 03.2025
  • Verified facts of loss and analyzed coverage
  • Collected and reviewed all loss related facts
  • Maintained consistent communication with insureds, contractors, and insured representatives
  • Coordinated appraisal process
  • Applied advanced negotiation skills to resolve disputed claims
  • Managed high caseloads effectively while maintaining quality standards and adhering to strict deadlines
  • Participated in cross-functional teams to review policies and procedures, resulting in improved operational efficiency across multiple departments within the organization

Sr Desk Adjuster-Coordinated Large Loss

Allstate
03.2023 - 09.2024
  • Handled average caseload of 140 claims on average
  • Handled large loss complex claims from the desk
  • All perils
  • Estimating using Xactimate
  • Issued payments within authority limits
  • Litigated claims
  • Maintained large caseload without compromising quality
  • Adjusted large loss contents claims
  • Evaluated damages and negotiated settlements
  • Coordinated investigations with field teams and vendors
  • Prepared summaries of damage, payments, and policy

Claim Specialist Proximity

State Farm
Atlanta, GA
02.2022 - 11.2022
  • Worked staff position handling commercial and personal lines
  • Outside and desk handling
  • Negotiated and paid settlements within authority limits
  • Large loss claims handling
  • Commercial claims handling
  • Made coverage decisions based on policy language and limits
  • Mentored junior claim handlers
  • Closed 40-60 claims per month on average

Catastrophe Adjuster

Pilot Catastrophe Inc.
06.2018 - 02.2022
  • Flood, fire, wind, and hail claims
  • Outside handling
  • Utilized Xactimate for estimates
  • Large loss claims
  • Followed company standards for firm and carrier
  • Determined coverage
  • Investigated claims for possible fraud
  • Issued payments
  • Maintained consistent contact with insureds, contractors, and representatives

Education

Microbiology

University of Southern Mississippi
05.2004

Diploma -

Columbia High School
05.2000

Skills

  • Xactware Products
  • Catastrophe and Large Loss
  • Customer Service
  • Settlement Negotiation
  • Management
  • Policy Interpretation
  • Damage Assessment
  • Insurance Law
  • Quality Control
  • Caseload Management
  • Licensed in 19 States
  • Property Valuation

Certification

  • FL License W435137
  • NPN 18545417

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sr Desk Adjuster-Coordinated Large Loss

Allstate
03.2023 - 09.2024

Claim Specialist Proximity

State Farm
02.2022 - 11.2022

Sr Large Loss Adjuster

Alacrity Solutions
08.2021 - 03.2025

Catastrophe Adjuster

Pilot Catastrophe Inc.
06.2018 - 02.2022

Microbiology

University of Southern Mississippi

Diploma -

Columbia High School
Jennifer Hutto