Jennifer Ibis
La Vista,NE
Summary
Reliable Medical Biller with medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.
Overview
12
12
years of professional experience
Work History
PT Manager
Superior Honda Of Omaha
08.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administrative Assistant/Medical Billing Specialist
Clear Recovery
01.2012 - Current
- Assisted development and implementation of new administrative procedures.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained confidentiality of patient finances, records, and health statuses.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Communicated effectively with members of operations, finance and clinical departments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
No Degree - Elementary Education
Augustana University
Sioux Falls, SDHigh School Diploma -
Emery High School
Emery05.1991
Skills
- Cash Drawer Management
- Lead Generation
- Schedule Preparation
- Productivity Performance
- Team Leadership
- Managing Multiple Tasks
- Verbal and Written Communication
- Medical Billing Technology
- Customer Service
- Reviewing Patient Information
- Insurance Authorizations
Timeline
PT Manager
Superior Honda Of Omaha
08.2020 - Current
Administrative Assistant/Medical Billing Specialist
Clear Recovery
01.2012 - Current
No Degree - Elementary Education
Augustana University
High School Diploma -
Emery High School
Similar Profiles
Derek RayDerek Ray
Sr. Specialist Fraud Investigator at First National Bank Of OmahaSr. Specialist Fraud Investigator at First National Bank Of Omaha
PETRICE GOLDING-THOMASPETRICE GOLDING-THOMAS
Accounts Receivable Specialist at Superior Honda PartsAccounts Receivable Specialist at Superior Honda Parts
Mitch CunninghamMitch Cunningham
Retail Operations Manager at Omaha Storm Chasers/Union OmahaRetail Operations Manager at Omaha Storm Chasers/Union Omaha