Jennifer I Cox
Transdev
Montgomery,AL
1
Certification
11
years of professional experience
Professional transportation specialist with a strong background in safe and efficient passenger service. Ability to adapt to changing schedules and routes while maintaining punctuality and safety. Known for effective teamwork, reliability, and excellent communication skills. Ready to contribute to any team and ensure a smooth and pleasant experience for all passengers.
Work History
Shuttle Bus Driver
6 Months- Picked up and dropped off students and university staff safely and on time, adhering to fixed route.
- Greeted and assisted students and university staff courteously, ensuring a positive travel experience.
- Perform pre and post trip bus inspections at the beginning and end of every shift.
- Keep bus clean and in good condition.
- Reported issues during and after shift to appropriate office member, facilitating timely resolution.
Bus Driver/Office assistant
1 Year 4 Months- Transported students and university staff safely and efficiently along designated routes.
- Greet and assist Students and University Staff in a kind and courteous manner.
- Perform pre and post trip bus inspections at the beginning and end of every shift.
- Communicated issues during and after shifts to appropriate office members for prompt resolution.
- Supported fleet manager in vehicle maintenance and bus upkeep to ensure operational reliability.
- Took buses in for DOT inspections as well as yearly inspections on fleet vehicles.
- Insured drivers had proper paperwork
- Ensured all necessary documentation was available for each driver to facilitate smooth operations.
- Executed various office duties during shifts.
Shuttle Bus Driver
8 Months- Transported students and university staff safely and on time along designated routes.
- Welcomed and assisted students and university staff with exceptional service.
- Keep bus clean and in good condition.
- Maintained cleanliness of bus to ensure a comfortable and safe environment for passengers. and in good condition.
- Report any issues during and after shift to appropriate office member.
City Bus Shuttle Driver
3 Months- Picked up and dropped off passengers safely and on time while adhering to fixed route.
- Welcomed and helped passengers with their inquiries at the bus terminal.
- Performed pre and post trip bus inspections to ensure vehicle safety and compliance.
Delta Employee Shuttle
6 Months- Operated Vicinity Shuttle Bus, ensuring safe and timely transport of Delta employees.
- Carried Delta employees from the employee parking lot onto the airfield.
- Welcomed flight crew members, flight attendants, and passengers with a warm smile.
GRTA Xpress Bus Driver
5 Months- Operate an MCI Coach Bus throughout the City and perimeter of Atlanta.
- Picked up and dropped off passengers at designated Park and Rides, ensuring efficient transport to and from the city.
- Ensured safe and timely passenger pickups and drop-offs.
- Ensured bus safety compliance through inspections pre and post trip inspections.
V-Line Bus Driver/ Dispatcher
6 Months- Transported passengers using cutaway bus safely.
- Drove fixed route safely, timely, and courteously, ensuring passenger satisfaction.
- Executed route deviations to ensure timely pick up and drop off of passengers with disabilities.
- Clean and fuel the bus at the end of shift and perform DVIR inspections.
- Empty fare boxes and collect driver paperwork at the end of shift.
- Set up bus lineup for the next day as well as schedule trips for passengers with disabilities.
- Empty fare boxes and collect driver paperwork at the end of shift.
- Recorded data, fare amounts, and maintenance issues to maintain operational accuracy.
Transit Operator
4 Months- Drove various bus models, including Gillig, Proterra, and Blue Bird, ensuring safe transport.
- Drove fixed route safely and punctually, ensuring timely pickups at designated stops.
- Conducted pre and post trip inspections, completing DVIR to maintain vehicle safety standards.
- Perform pre and post trip inspections filling out a DVIR.
- Maintained courteous demeanor, providing assistance and answering inquiries from passengers.
START Transit Operator/ADA Driver
11 Months- Transport passengers with disabilities from door to door.
- Drove fixed route safely, timely, and courteously.
- Answered visitors’ questions regarding local amenities, enhancing their experience.
- Schedule appointments for ADA passenger requests.
- Processed cash and card payment transactions for ticket purchases, ensuring accurate revenue collection.
- Clean and maintain vehicles throughout the shift.
- Maintain vehicles to provide reliable transportation for passengers.
Cashier
4 Months- Greet and assist Customers with shopping needs.
- Greeted and assisted customers with shopping needs to enhance their shopping experience.
- Processed customer orders quickly and efficiently to minimize wait times and improve customer satisfaction.
- Ensured a clean work area to enhance efficiency and customer experience. and return items to stock.
- Executed breakdown of product displays to optimize store layout and product visibility. and set up product display shelves.
- Break down and set up product display shelves.
- Perform the duties of a shopping helper upon request.
Transit Bus Driver
1 Year 10 Months- Drive passengers in a safe and timely manner following a fixed schedule.
- Transported passengers safely and punctually along fixed routes.
- Utilize excellent customer service skills.
- Delivered outstanding customer service to create a welcoming and supportive environment for passengers.
- Perform maintenance checks on the bus throughout the shift.
- Conducted bus cleaning and fueling at shift end to ensure operational readiness.
Red Bus Driver
1 Year 1 Month- Drove guests of the park safely on the tours.
- Ensured safe transportation of guests during park tours.
- Ensured positive guest experiences through courteous interactions.
- Ensured that bus was cleaned and fueled at the end of the shift.
MD Wise Paratransit Driver
9 Months- Transport patients to various medical facilities throughout Indiana and Illinois
- Provided door-to-door assistance to ensure passengers safely reached their destinations.
- Performed basic maintenance tasks on the vehicle to maintain optimal performance.
- Executed duties with a focus on safety and customer service, ensuring timely arrivals.
Education
High School
Skills
Traffic compliance
Safe driving
Weather condition awareness
Route navigation
Punctuality
Passenger assistance
Customer service
Certification
- Class B CDL with Passenger Endorsement
- Certified Training on securing mobility devices for passengers with disabilities and ADA compliance.
- Certified Safety and Defensive driving techniques.
Timeline
Shuttle Bus Driver
Transdev
12.2025 - 06.2026Read More
Bus Driver/Office assistant
Auburn University
06.2024 - 10.2025Read More
Shuttle Bus Driver
Transdev
10.2023 - 06.2024Read More
City Bus Shuttle Driver
Valley Transportation of MA
07.2023 - 10.2023Read More
Delta Employee Shuttle
Unifiservice
01.2023 - 07.2023Read More
GRTA Xpress Bus Driver
GRTA Express Bus
08.2022 - 01.2023Read More
V-Line Bus Driver/ Dispatcher
Royal Excursion
02.2021 - 08.2021Read More
Transit Operator
Mountain Line
06.2020 - 10.2020Read More
START Transit Operator/ADA Driver
Town of Jackson
06.2019 - 05.2020Read More
Cashier
Wal-Mart Super Center
08.2018 - 12.2018Read More
Transit Bus Driver
Steamboat Springs Transit
10.2016 - 08.2018Read More
Red Bus Driver
Xanterra of Glacier National Park
06.2016 - 07.2017Read More
MD Wise Paratransit Driver
Ride Right
09.2015 - 06.2016Read More
Southeast Whitfield County High School
High School
Read More