Jennifer Ignacio
Garden Grove,CA
Summary
Personable and dedicated customer service representative with 7 years of experience. Offering strong multitasking, problem-solving and communication skills. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Equipment Operator
Nike
Foothill Ranch, CA
08.2020 - Current
- Utilize an order picker to efficiently complete tasks and put away any inbound orders.
- Perform labeling, sorting, wrapping, packing and other miscellaneous tasks as needed.
- Use RF scanners and Warehouse Management Systems.
- Follow all established safety procedures to minimize chance of injury or damage.
- Maintain precise database by documenting all inventory correctly.
Cashier
United Oil Pacific
Long Beach, CA
05.2014 - 11.2019
- Executed accurate cash register operations including multiple payment methods.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Handled all transactions swiftly with POS system.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Youth Development Professional
Boys And Girls Club Of Garden Grove
Garden Grove, CA
08.2012 - 07.2014
- Maintained a secure atmosphere through strict adherence to established procedures.
- Acted as a positive role model to be able to provide guidance to members.
- Helped team members identify feelings and understand the correlation between emotions and consequences.
- Planned monthly learning activities that were fun, creative and instructional.
- Participated in group meetings to drive site performance improvement
Education
High School Diploma -
Los Amigos High School
Fountain Valley, CA06-2012
Skills
- Customer Service
- Material Handling
- Time management
- Cash Handling
- POS/WMS system operator
- Leadership mentoring
Languages
Spanish
Native/ Bilingual
Certification
- Managing Logistics
Timeline
Equipment Operator
Nike
08.2020 - Current
Cashier
United Oil Pacific
05.2014 - 11.2019
Youth Development Professional
Boys And Girls Club Of Garden Grove
08.2012 - 07.2014
High School Diploma -
Los Amigos High School