Jennifer Innamorato

As an Operational Manager, I oversee the day-to-day operations of the Pediatric department, ensuring quality care and services are provided with excellence. I have more than 10 years of experience in managing and growing various healthcare facilities, from urgent cares to podiatry offices, across multiple states. My primary objectives are to leverage my extensive experience in operations management to drive operational excellence and financial growth. I Proactively identify areas for improvement in operational processes, policies, and procedures, all while mentoring junior staff members on effective problem-solving techniques and providing guidance on how to use available resources efficiently as well as manage a team by setting clear goals, delegating tasks appropriately, providing feedback regularly, and recognizing achievements. I am a certified clinical medical assistant (CCMA) with a bachelor's degree in health care administration and management. I am passionate about streamlining processes, optimizing KPIs, setting and meeting budgets and goals, and implementing and running telehealth programs. I also enjoy working with and mentoring staff, partners, and providers, and fostering a collaborative and supportive culture.

Successful launch of a multistate telehealth program.

Multistate launch of new EMR system.

Coordinated budget of $15 Million and team of 286 staff across multiple locations with stellar record of meeting or exceeding demanding targets.

Created and implemented training program for all new hires company wide.