Summary
Overview
Work History
Education
Skills
Certification
Awards
Leadership Experience
Research
References
Timeline
Jennifer Iospa

Jennifer Iospa

Brooklyn,NY

Summary

Dynamic and bilingual professional with a strong background in patient advocacy and regulatory compliance, honed at Dartmouth Hitchcock Medical Center. Proven ability to analyze data and communicate effectively, enhancing patient experiences and supporting team collaboration. Committed to delivering exceptional service and fostering community engagement in healthcare settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist Per Diem

Club Row Neuropsych
New York City
03.2017 - Current
  • Responsible for providing essential clerical and administrative support to facilitate the daily workflow of a psychiatry/neuropsychology office serving 12 providers.
  • Provided direct patient interaction, delivering respectful and empathetic service to a diverse patient population, including elderly and vulnerable individuals.

Patient Access Representative (part-time)

Dartmouth Hitchcock Medical Center
Lebanon, NH
09.2024 - 06.2025
  • Delivered exceptional customer service and support to patients and their families in a fast-paced Emergency Department setting, including empathetic and professional resolution of complex patient concerns.
  • Contributed to compliance and regulatory adherence within the department and faacilitated the effective onboarding and training of new team members.

Research Assistant

Williams College Environmental Studies Department
Williamstown, MA
11.2023 - 06.2024
  • Facilitated research by translating Russian-language archival materials and academic studies into English, enabling access to key information for the research team.
  • Supported research efforts focused on identifying and analyzing mechanisms to improve agricultural output.

Quantitative Skills Coach; In/organic Chemistry Tutor

Williams College Peer Academic Support Network
Williamstown, MA
09.2023 - 06.2024
  • Employed pedagogical strategies to coach first-year students in quantitative reasoning, problem-solving, and study skills, aiding in their academic adjustment to college.
  • Delivered individualized and group tutoring sessions in inorganic and organic chemistry, focusing on improving students' comprehension and application of chemical theories.

Intern

Tbilisi Medical Academy
Tbilisi, Republic of Georgia
01.2024 - 01.2024
  • Launched institutional campaign to promote eco-friendly initiatives in collaboration with administrators.
  • Advocated for green alternative investments through Williams College Georgia Program 2024.

Life Sciences Trainee Intern

Environmental Protection Agency (EPA) Office of the Regional Administrator Region 2
New York City
07.2023 - 12.2023
  • Supported the Regional Administrator's office by evaluating the efficacy of environmental policies, utilizing scientific data and regulatory frameworks to inform decision-making.
  • Collaborated with EPA staff to establish and manage communication between the agency and local communities, ensuring effective outreach and community engagement in environmental initiatives.

Intern

Office of Minority House Leader Congressman Hakeem Jeffries
New York City, NY
01.2023 - 01.2023
  • Assisted constituents of the South Brooklyn district with navigating complex issues related to immigration, housing, and access to social service programs.
  • Managed communications among team members and staff, employing proficiency in English and Russian to ensure effective service delivery.

Research Assistant

NYU Grossman School of Medicine
New York City
06.2021 - 09.2022
  • Executed various biomedical techniques: immunohistochemistry, PCR tests, gel electrophoresis, and Western Blots.
  • Conducted in vivo experiments, including the administration of compounds to mice, monitoring of physiological parameters, and collection of tissue samples for downstream analysis, adhering to strict IACUC animal welfare protocols.
  • Managed, processed, and analyzed datasets in Excel, utilizing functions for statistical analysis and generating visual representations of data to support data interpretation and reporting.

House Coordinator

Williams College Residential Life Team
Williamstown, MA
09.2021 - 06.2022
  • Coordinated and managed house meetings, creating opportunities for student residents to connect and participate in community activities.
  • Supported the Residential Life team by assisting in the planning and execution of inclusive campus-wide events designed to enhance student life.

Education

Accelerated Master of Public Health - Public Health

Geisel School of Medicine At Dartmouth, Hanover, NH
06-2025

BA - Political Economy and Russian with a concentration in Environmental Studies; Pre-Medical track

Williams College, Williamstown, MA
01.2024
GPA: Dean's List 2023-2024

High school or equivalent -

New Explorations into Science Technology and Math (NEST+M), NY, NY
01.2020

Skills

  • Bilingual fluency in Russian and English
  • Policy writing
  • Data analysis
  • Patient advocacy
  • Statistical software proficiency
  • Regulatory compliance
  • Research methodologies
  • Effective communication
  • Team collaboration
  • Microsoft Office proficiency
  • STATA expertise
  • Dedoose proficiency
  • Adobe software skills
  • HIPAA compliance knowledge
  • Hospital administration experience
  • Epic EMR experience
  • Patient care expertise
  • Customer relations management

Certification

  • Essentials for IACUC Members (CITI PROGRAM), 49141969
  • Reducing Pain and Distress in Laboratory Mice and Rats (CITI PROGRAM), 43146284
  • Working with Mice in Research (CITI PROGRAM), 43143906
  • Working with the IACUC (CITI PROGRAM), 43143905
  • DCM Hands-On Mouse Bio-methodology Workshop (NYU Grossman School of Medicine)
  • CLIN - Rodent CO2 Euthanasia - NYU Langone Health IACUC Policies and Procedures (NYU Grossman School of Medicine)
  • CLIN - Use of Aseptic Technique for Survival Surgical Procedures - Non-USDA Covered Species (NYU Grossman School of Medicine)
  • DCM In Vivo Research Orientation Part I (NYU Grossman School of Medicine)

Awards

  • Academic Achievement in AP Biology, 2018
  • Member of the National Honor Society, 2018-2020
  • AP Scholar with Distinction, 2019
  • New York City Comptroller Scott M.Stringer Student Achievement Award, 2020
  • NEST+M Mathematics Department: Ethos Award, 2020
  • Williams College Class of 1960 Scholars in Environmental Studies, 2021-2022
  • Dean's List Williams College
  • Spring 2023
  • Fall 2023
  • Spring 2024

Leadership Experience

  • Science Fellow, Williams College CLiA, Williamstown, MA, 02/01/23, 06/01/24, Cultivated scientific literacy in elementary school-aged children., Developed and executed curriculum-aligned lesson plans.
  • Life Sciences Trainee Intern, Environmental Protection Agency (EPA) Office of the Regional Administrator Region 2, New York, NY, 07/01/23, 12/01/23, Evaluated the efficacy of environmental policies., Collaborated with EPA staff for community engagement.
  • Intern, Office of Minority House Leader Congressman Hakeem Jeffries, New York, NY, 01/01/23, Present, Assisted constituents with immigration and housing issues., Managed communications among team members.
  • House Coordinator, Williams College Residential Life Team, Williamstown, MA, 09/01/21, 06/01/22, Coordinated house meetings and community activities., Assisted in planning inclusive campus-wide events.

Research

  • The Weight of the Future: How GLP-1s Can Curb the Pediatric Obesity Epidemic, Geisel School of Medicine at Dartmouth, Hanover, NH, 08/01/24, 06/01/25, Designed and executed a research project on pediatric obesity., Conducted analysis of factors influencing access to interventions.
  • No-besity! Policies to Address the Obesity Epidemic in the United States, Williams College Department of Political Economy, 01/01/23, 06/01/24, Collaborated on a comprehensive intervention to combat obesity., Analyzed policy levers to promote healthier dietary choices.
  • Research Assistant, Williams College Environmental Studies Department, Williamstown, MA, 11/01/23, 06/01/24, Translated Russian-language materials into English., Supported research on improving agricultural output.
  • Research Assistant, NYU Grossman School of Medicine, Dr. Martin Sadowski, MD/PhD, New York, NY, 06/01/21, 09/01/22, Executed biomedical techniques and conducted in vivo experiments., Managed and analyzed datasets for reporting.

References

References available upon request.

Timeline

Patient Access Representative (part-time) - Dartmouth Hitchcock Medical Center
09.2024 - 06.2025
Intern - Tbilisi Medical Academy
01.2024 - 01.2024
Research Assistant - Williams College Environmental Studies Department
11.2023 - 06.2024
Quantitative Skills Coach; In/organic Chemistry Tutor - Williams College Peer Academic Support Network
09.2023 - 06.2024
Life Sciences Trainee Intern - Environmental Protection Agency (EPA) Office of the Regional Administrator Region 2
07.2023 - 12.2023
Intern - Office of Minority House Leader Congressman Hakeem Jeffries
01.2023 - 01.2023
House Coordinator - Williams College Residential Life Team
09.2021 - 06.2022
Research Assistant - NYU Grossman School of Medicine
06.2021 - 09.2022
Receptionist Per Diem - Club Row Neuropsych
03.2017 - Current
Geisel School of Medicine At Dartmouth - Accelerated Master of Public Health, Public Health
Williams College - BA, Political Economy and Russian with a concentration in Environmental Studies; Pre-Medical track
New Explorations into Science Technology and Math (NEST+M) - High school or equivalent,

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