Jennifer I. Quammie
San Antonio,TX
Summary
Executed multiple tasks effectively and efficiently in fast-paced environments to enhance team performance. Effective at working in fast-paced retail environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
28
28
years of professional experience
Work History
Overnight Stocker
Walmart
San Antonio, TX
09.2020 - 12.2025
- Managed inventory organization and shelf stocking to ensure consistent product availability for customers.
- Implemented collaborative efforts to maintain high cleanliness and safety standards in all store areas.
- Managed logistics of merchandise movement by operating pallet jacks and hand trucks in both warehouse and sales floor settings.
- Conducted regular assessments of product expiration dates, ensuring optimal inventory management and quality assurance.
- Implemented systematic storage solutions for overstock items, maintaining order and accessibility in backroom areas.
- Processed all removed boxes and related waste through compactors, contributing to effective waste management practices.
- Executed meticulous shelf stocking and arrangement to create an inviting store atmosphere and facilitate customer navigation.
- Coordinated nightly stocking processes to ensure optimal store preparedness for daily customer service.
- Executed effective stocking strategies that resulted in consistently meeting and exceeding goals while upholding product placement accuracy.
- Engaged with early morning shoppers to answer questions and offer tailored assistance, enhancing overall customer satisfaction.
- Developed and executed effective organization and product placement strategies to refine overnight stock procedures.
- Adapted to dynamic work environments by performing supplementary tasks, including floor resets and involvement in special projects.
- Streamlined shift handovers by articulating essential information regarding completed assignments and outstanding responsibilities to incoming personnel.
- Strategically positioned and maintained inventory on shelves, end caps, and displays to enhance store presentation.
- Maintained optimal shelf presentation by accurately stocking products as per planogram instructions.
- Executed aisle maintenance and restocking procedures to minimize hazards and promote efficient movement throughout the store.
- Conducted thorough cleanup of unboxing zones by transferring cardboard, plastic ties, and debris to trash, ensuring a tidy workspace.
- Conducted systematic retrieval of merchandise from inventory storage and meticulously documented quantities to maintain precise inventory records.
Office Receptionist
Lisa McMahon, MD Family Practice Medicine
Christiansted, VI
09.2016 - 09.2019
- Streamlined patient appointment scheduling through effective phone and in-office communication with doctors, physical therapists, and exercise physiologists.
- Streamlined patient intake processes by managing statistical data for the doctor and staff.
- Managed account reconciliation by billing patients and insurance providers while accurately recording payments.
- Inputted patient data into electronic medical records and maintained paper documentation.
- Developed documents and programs to enhance office efficiency and support staff operations.
- Executed general office duties, including typing, filing, copying, and inventory management.
Department Sales Lead
SteinMart, Inc.
San Antonio, TX
04.2004 - 05.2016
- Assisted customers with shopping for and purchasing their selections in store, online and by phone.
- Executed sales process through efficient cashiering and acquisition of new credit card accounts.
- Merchandised and displayed men's and women's clothing; jewelry; accessories; home and shoes departments.
- Inventoried home and sister stores.
- Unpacked stock and maintained stock room.
- Oversaw cleaning and maintenance of department cash wraps and stockroom to ensure operational efficiency.
- Trained new employees on stocking procedures and safety protocols, enhancing team performance.
Consultative Sales Associate
Sears
Anchorage, AK
03.2003 - 01.2004
- Facilitated customer selections and purchases in electronics and small home appliances departments.
- Processed merchandise transactions and established new credit accounts.
- Enhanced product knowledge through regular internal sales training and ongoing product education sessions.
- Engaged customers with tailored product recommendations, enhancing overall shopping experience.
- Provided expert knowledge on merchandise features and benefits to inform purchasing decisions.
- Analyzed customer feedback to identify trends and improve service delivery methods effectively.
- Developed strong relationships with repeat customers, fostering loyalty and increasing sales retention rates.
Assistant Office Manager
South Anchorage Physical Therapy
Anchorage, AK
04.2002 - 02.2003
- Organized patient appointment scheduling via phone and in-office for physical therapy sessions.
- Managed account reconciliation by billing patients and insurance providers while accurately recording payments.
- Inputted patient data into electronic medical records with precision and accuracy.
- Developed documents and programs to enhance office efficiency and support staff operations.
- Performed general office duties of typing, filing, copying, and inventorying.
- Maintained office decor with dusting, and cleaning.
Customer Service Specialist
Rehabilitation Center @ Beeston Hill
Christiansted, VI
04.1998 - 02.2002
- Streamlined patient appointment scheduling through effective phone and in-office communication with doctors, physical therapists, and exercise physiologists.
- Facilitated patient intake processes by supporting doctors and staff with statistical data management.
- Managed account reconciliation by billing patients and insurance providers while accurately recording payments.
- Inputted patient data into electronic medical records and maintained paper documentation.
- Developed documents and programs to enhance office efficiency and support staff operations.
- Executed general office duties, including typing, filing, copying, and inventory management.
Education
High School Diploma - General Studies
St. Croix Seventh Day Adventist School
Christiansted, VI06.1989
Skills
- Handheld scanner use
- Planogram execution
- FIFO stocking
- Attention to detail
- Customer service
- Stocking and replenishing
- Retail merchandising
Data entry with proficiency in Microsoft Office Suite, Word and Excel
Medical Billing and Coding
Typing
Filing
Pallet jack operation
Product restocking
Handheld scanner use
AWARDS
Employee of the month 12 times. (SteinMart and Rehab Center at Beeston Hill), Employee of the year 3 times. (SteinMart and Rehab Center at Beeston Hill), Customer Service Awards. (Steinmart)
Accomplishments
- Employee of the Year for multiple years during my employment at Rehabilitation Center @ Beeston Hill.
Languages
English
Native or Bilingual
Sp
Elementary
Timeline
Overnight Stocker
Walmart
09.2020 - 12.2025
Office Receptionist
Lisa McMahon, MD Family Practice Medicine
09.2016 - 09.2019
Department Sales Lead
SteinMart, Inc.
04.2004 - 05.2016
Consultative Sales Associate
Sears
03.2003 - 01.2004
Assistant Office Manager
South Anchorage Physical Therapy
04.2002 - 02.2003
Customer Service Specialist
Rehabilitation Center @ Beeston Hill
04.1998 - 02.2002
High School Diploma - General Studies
St. Croix Seventh Day Adventist School