Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Irvin

Westmoreland,KS

Summary

Dynamic Team Leader at GTM Sportswear with a proven track record in enhancing team productivity and fostering collaboration. Skilled in conflict resolution and performance improvement, I successfully mentored staff, achieving a notable increase in customer satisfaction ratings. My commitment to continuous improvement and effective communication drives team success and operational excellence.

Overview

17
17
years of professional experience

Work History

Team Leader

GTM Sportswear
10.2008 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Streamlined internal processes, reducing project completion times and increasing overall efficiency.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
  • Developed and executed training programs that significantly improved team skills and morale.
  • Implemented comprehensive reporting system to track team performance and identify areas for improvement.
  • Organized professional development workshops, contributing to ongoing growth and expertise of team.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and input information into database system.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.

Education

Lincoln Northeast Highschool
Lincoln, NE

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Documentation and reporting
  • Performance improvement
  • Work planning
  • Complex Problem-solving
  • Analytical thinking
  • Goal setting
  • Overseeing daily activities
  • Quality improvement
  • Conflict resolution
  • Daily workflow improvement
  • Mentoring
  • Safety
  • Relationship building
  • Safety processes and procedures
  • Staff education and training
  • Process improvement
  • Team building
  • Coaching
  • Issue resolution
  • Complaint resolution
  • Giving constructive feedback
  • Evaluating employee work
  • Team Check-ins
  • Performance evaluations
  • Influencing skills
  • Employee evaluation
  • Technical support
  • Feedback delivery
  • Lean manufacturing
  • Verbal and written communication
  • Deadline management
  • Employee training
  • Task delegation
  • Workflow management
  • Leadership
  • Team assessment
  • Time management
  • Multitasking
  • Multitasking Abilities
  • Organizational skills
  • Active listening
  • Decision-making
  • Excellent communication
  • Written communication
  • Idea development and brainstorming
  • Quality assurance
  • Interpersonal communication
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Team leadership
  • Effective communication

Timeline

Team Leader

GTM Sportswear
10.2008 - Current

Lincoln Northeast Highschool
Jennifer Irvin