Jennifer Isbell
Syracuse,NY
Overview
17
17
years of professional experience
Work History
Compliance/Contract Specialist
RXO Last Mile
East Syracuse, NY
07.2024 - 06.2025
- Managed contract lifecycle from initiation to execution, ensuring compliance with company policies.
- Conducted thorough reviews of supplier contracts, identifying key risks and ensuring favorable terms.
- Collaborated with cross-functional teams to align contract requirements with operational goals.
- Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
- Worked proactively with market contacts to help resolve vendor issues for Type region.
Administrative Assistant
Melvin & Melvin
Syracuse, NY
06.2023 - 06.2024
- Managed scheduling and calendar appointments for executive team to ensure optimal time management.
- Assisted in preparation of reports and presentations, ensuring accuracy and adherence to deadlines.
- Maintained office supplies inventory, ordering materials as needed to support daily operations.
- Supported onboarding process for new hires, facilitating paperwork and training sessions efficiently.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Inbound Sales Representative
Spectrum
East Syracuse, NY
02.2022 - 06.2023
- Conducted needs assessments to identify customer requirements and recommend tailored solutions.
- Managed inbound inquiries, providing accurate information on products and services to enhance customer satisfaction.
- Utilized CRM software to track leads, ensuring timely follow-up and effective communication with potential clients.
- Executed promotional campaigns, contributing to overall sales objectives through targeted outreach initiatives.
- Documented details of calls and customer interactions.
Sales Specialist
Lowes Home Improvment
Oswego, NY
05.2021 - 02.2022
- Assisted customers in selecting products, ensuring satisfaction and knowledge of features.
- Executed daily sales transactions efficiently using point-of-sale systems.
- Maintained organized displays, enhancing product visibility and accessibility for customers.
- Collaborated with team members to achieve sales targets and optimize store performance.
- Provided product demonstrations, educating customers on benefits and usage.
- Developed strong product knowledge across various departments to offer informed recommendations.
- Participated in inventory management processes, contributing to accurate stock levels and replenishment efforts.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Supervisor
Rapid Response Monitoring
Syracuse, NY
02.2016 - 05.2020
- Supervised daily operations, ensuring team adherence to safety protocols and service standards.
- Trained new staff on monitoring procedures and operational software for enhanced performance.
- Reviewed and improved process workflows to increase efficiency in emergency response times.
- Conducted regular performance evaluations, providing constructive feedback to team members for growth.
- Collaborated with upper management to develop strategic initiatives aimed at improving service delivery.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Operator
Rapid Response Monitoring
Syracuse, NY
06.2011 - 05.2020
- Monitored alarm systems to ensure timely response to emergencies.
- Operated communication equipment for efficient coordination with emergency services.
- Responded promptly to incoming calls, assessing urgency and dispatching appropriate resources.
- Maintained accurate logs of incidents and actions taken during emergency responses.
Data Entry
Rapid Response Monitoring
11.2014 - 02.2016
- Monitored data entry processes and worked to improve efficiency and performance.
- Streamlined data entry processes for increased efficiency and reduced errors.
- Completed administrative tasks such as answering phones, filing paperwork and data entry.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
- Answered phone calls, relayed messages, scanned documents and completed data entry.
Private Reporter
CDC News (construction Data Base Company)
Syracuse, NY
06.2008 - 09.2010
- Conducted in-depth research on construction industry trends and developments.
- Collaborated with editors to ensure alignment with publication standards and deadlines.
- Interviewed industry professionals to gather insights for feature stories and reports.
Timeline
Compliance/Contract Specialist
RXO Last Mile
07.2024 - 06.2025
Administrative Assistant
Melvin & Melvin
06.2023 - 06.2024
Inbound Sales Representative
Spectrum
02.2022 - 06.2023
Sales Specialist
Lowes Home Improvment
05.2021 - 02.2022
Supervisor
Rapid Response Monitoring
02.2016 - 05.2020
Data Entry
Rapid Response Monitoring
11.2014 - 02.2016
Operator
Rapid Response Monitoring
06.2011 - 05.2020
Private Reporter
CDC News (construction Data Base Company)
06.2008 - 09.2010