Overview
Work History
Timeline
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Jennifer Isbell

Syracuse,NY

Overview

17
17
years of professional experience

Work History

Compliance/Contract Specialist

RXO Last Mile
07.2024 - 06.2025
  • Managed contract lifecycle from initiation to execution, ensuring compliance with company policies.
  • Conducted thorough reviews of supplier contracts, identifying key risks and ensuring favorable terms.
  • Collaborated with cross-functional teams to align contract requirements with operational goals.
  • Reviewed subcontractor agreements to ensure compliance with all relevant regulations, minimizing risk exposure.
  • Worked proactively with market contacts to help resolve vendor issues for Type region.

Administrative Assistant

Melvin & Melvin
06.2023 - 06.2024
  • Managed scheduling and calendar appointments for executive team to ensure optimal time management.
  • Assisted in preparation of reports and presentations, ensuring accuracy and adherence to deadlines.
  • Maintained office supplies inventory, ordering materials as needed to support daily operations.
  • Supported onboarding process for new hires, facilitating paperwork and training sessions efficiently.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Inbound Sales Representative

Spectrum
02.2022 - 06.2023
  • Conducted needs assessments to identify customer requirements and recommend tailored solutions.
  • Managed inbound inquiries, providing accurate information on products and services to enhance customer satisfaction.
  • Utilized CRM software to track leads, ensuring timely follow-up and effective communication with potential clients.
  • Executed promotional campaigns, contributing to overall sales objectives through targeted outreach initiatives.
  • Documented details of calls and customer interactions.

Sales Specialist

Lowes Home Improvment
05.2021 - 02.2022
  • Assisted customers in selecting products, ensuring satisfaction and knowledge of features.
  • Executed daily sales transactions efficiently using point-of-sale systems.
  • Maintained organized displays, enhancing product visibility and accessibility for customers.
  • Collaborated with team members to achieve sales targets and optimize store performance.
  • Provided product demonstrations, educating customers on benefits and usage.
  • Developed strong product knowledge across various departments to offer informed recommendations.
  • Participated in inventory management processes, contributing to accurate stock levels and replenishment efforts.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Supervisor

Rapid Response Monitoring
02.2016 - 05.2020
  • Supervised daily operations, ensuring team adherence to safety protocols and service standards.
  • Trained new staff on monitoring procedures and operational software for enhanced performance.
  • Reviewed and improved process workflows to increase efficiency in emergency response times.
  • Conducted regular performance evaluations, providing constructive feedback to team members for growth.
  • Collaborated with upper management to develop strategic initiatives aimed at improving service delivery.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Operator

Rapid Response Monitoring
06.2011 - 05.2020
  • Monitored alarm systems to ensure timely response to emergencies.
  • Operated communication equipment for efficient coordination with emergency services.
  • Responded promptly to incoming calls, assessing urgency and dispatching appropriate resources.
  • Maintained accurate logs of incidents and actions taken during emergency responses.

Data Entry

Rapid Response Monitoring
11.2014 - 02.2016
  • Monitored data entry processes and worked to improve efficiency and performance.
  • Streamlined data entry processes for increased efficiency and reduced errors.
  • Completed administrative tasks such as answering phones, filing paperwork and data entry.
  • Contributed to project success, meeting all data entry deadlines without compromising quality.
  • Answered phone calls, relayed messages, scanned documents and completed data entry.

Private Reporter

CDC News (construction Data Base Company)
06.2008 - 09.2010
  • Conducted in-depth research on construction industry trends and developments.
  • Collaborated with editors to ensure alignment with publication standards and deadlines.
  • Interviewed industry professionals to gather insights for feature stories and reports.

Timeline

Compliance/Contract Specialist

RXO Last Mile
07.2024 - 06.2025

Administrative Assistant

Melvin & Melvin
06.2023 - 06.2024

Inbound Sales Representative

Spectrum
02.2022 - 06.2023

Sales Specialist

Lowes Home Improvment
05.2021 - 02.2022

Supervisor

Rapid Response Monitoring
02.2016 - 05.2020

Data Entry

Rapid Response Monitoring
11.2014 - 02.2016

Operator

Rapid Response Monitoring
06.2011 - 05.2020

Private Reporter

CDC News (construction Data Base Company)
06.2008 - 09.2010

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Jennifer Isbell