Jennifer Ivanov
Melbourne,FL
Summary
Adept at elevating guest experiences, I honed my exceptional customer service and cash handling skills at Djon’s Steak and Lobster House. As a collaborative team player, I led the hostess team at Melbourne Chart House, showcasing my strong work ethic and leadership. My background ensures I meet employer expectations with a blend of hard and soft skills.
Overview
17
17
years of professional experience
Work History
Server
Djon’s Steak and Lobster House
04.2024 - Current
- Providing exceptional dining experience for guests
- Sales and marketing experience
- Attentive
- Multi-tasking
- Organization skills
- Works well in a team setting
Server
Yellow Dog Cafe
11.2022 - 04.2024
- Causal fine dining server on the waterfront
- Team player while working with others on larger parties
- Safe food handling
Server
Melbourne Chart House
11.2007 - 11.2022
- Fine Dining server in upscale restaurant
- Successfully handles guest complaints
- Memorized daily specials and menu items
- Performs efficiently for guests’ needs
Receptionist
Florida Eye Associates
11.2012 - 06.2014
- Scheduling patients’ appointments
- Responded to inquiries from callers seeking information
- Checking in and out patients after appointments
- Handling payment transactions
Restaurant Hostess
Melbourne Chart House
11.2007 - 04.2014
- Provided excellent customer service
- Promoted to lead coordinator, leading the hostess team
- Managed guest reservations in a timely manner
- Trained new hostesses on best procedures ensuring consistency across all shifts
Education
Cosmology - Esthetics
Space Coast Education Center
Melbourne, FL08.2024
Associates Of Arts - Psychology
Eastern Florida State College
Melbourne, FL08.2012
High School Diploma -
Melbourne High School
Melbourne, FL05.2007
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Time Management
- Active Listening
- Verbal Communication
- Collaborates well while working with others
Timeline
Server
Djon’s Steak and Lobster House
04.2024 - Current
Server
Yellow Dog Cafe
11.2022 - 04.2024
Receptionist
Florida Eye Associates
11.2012 - 06.2014
Server
Melbourne Chart House
11.2007 - 11.2022
Restaurant Hostess
Melbourne Chart House
11.2007 - 04.2014
Cosmology - Esthetics
Space Coast Education Center
Associates Of Arts - Psychology
Eastern Florida State College
High School Diploma -
Melbourne High School
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