Hi, I’m
Jennifer Ivey
Reservation Setter
Raeford,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
11
years of professional experience
Work History
WalmartRaeford, North Carolina
Online Personal Shopper
02.2021 - 08.2024
Job overview
- Coordinated with vendors to ensure timely deliveries of products.
- Provided detailed product information to customers.
- Greeted customers and provided excellent customer service.
Sas Retail Merchandising
Retail Merchandiser Team Lead
02.2014 - 04.2021
Job overview
- Organized product displays in accordance with corporate guidelines.
- Collaborated with store management to ensure effective implementation of promotional activities.
- Provided training on merchandising techniques and procedures to new staff members.
- Developed and implemented innovative merchandising strategies to maximize sales.
- Conducted regular audits of store inventories and restocked shelves as needed.
- Created visual presentations that effectively promoted products.
- Managed customer relationships to ensure satisfaction and loyalty.
- Assisted customers in selecting appropriate merchandise for their needs.
- Conducted regular store visits to ensure compliance with merchandising standards.
- Participated in weekly meetings with store managers to discuss upcoming promotions.
- Evaluated customer service standards at each location visited during store visits.
- Maintained accurate inventory records of all stock items.
- Inspected stores regularly for proper stocking and display of products.
- Ensured compliance with company policies and procedures regarding safety regulations.
Education
Colorado Technical UniversityColorado Springs, CO
Associate of Science from Business Administration
04-2025
Skills
- Public speaking
- Active listening
- Problem-solving
- Organization and time management
- Quality assurance
- Teamwork and collaboration
- Remote office availability
- Computer skills
- Supervision and leadership
- Critical thinking
- Troubleshooting
- Collaboration
- Verbal communication
- Problem resolution
Timeline
Online Personal Shopper
Walmart
02.2021 - 08.2024
Retail Merchandiser Team Lead
Sas Retail Merchandising
02.2014 - 04.2021
Colorado Technical University
Associate of Science from Business Administration
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