Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Ivie

Crestline,CA

Summary

Following are key skills I have developed throughout my business career: highly reliable, friendly and quickly learns and mastered new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience; reliable and punctual Sales Associate who possesses an excellent work ethic and more than 25 years in retail. Areas of expertise included inventory, stocking, price changes, cash management; Self-directed and self motivated team player who also works well independently; energetic, outgoing and detail oriented; Handles multiple responsibilities simultaneously while providing exceptional customer service.

Overview

15
15
years of professional experience

Work History

Caregiver

Debbie McAdam
02.2022 - 05.2023
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Elderly Caregiver

John And Susie Dyer
12.2020 - 10.2021
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Plant Nursery Worker

Village Nursery
03.2018 - 11.2020
  • Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
  • Identified plant diseases and researched methods for mitigation.
  • Regulated watering and fertilizing to avoid waste while nurturing plants.
  • Strengthened relationships with local landscaping businesses by providing prompt and knowledgeable service when fulfilling wholesale orders.
  • Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.
  • Assisted customers with finding requested plants and flowers.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Improved overall nursery organization by regularly maintaining and updating plant inventory records.

Barista/Assistant Manager

Hot Shots Coffeehouse
04.2016 - 02.2018
  • Monitored performance metrics, identifying areas for improvement and implementing changes that resulted in increased customer satisfaction and operational efficiency.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Designed and adjusted work schedules to meet business demands.
  • Motivated staff to perform at peak efficiency and quality.
  • Elevated overall store atmosphere with attention to detail in visual merchandising displays that showcased featured products effectively.
  • Monitored customer feedback to improve barista performance and customer service.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Ensured smooth transitions during shift changes with clear communication and thorough handover procedures.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Collaborated with other managers to develop best practices for store operations and employee development.
  • Worked flexible hours across night, weekend, and holiday shifts.

Sales Associate

Lake Drive Hardware/Garden Center
04.2008 - 02.2018
  • Built relationships with customers to encourage repeat business.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Education

High School Diploma -

Valley View High School
Ontario, CA
06.1992

Skills

  • Problem-Solving
  • Cash Register Operation
  • Team Player
  • Food Serving and Preparation
  • Exceptional customer service
  • Flexible Schedule
  • Opening and closing duties
  • Friendly and outgoing
  • Display Maintenance

Timeline

Caregiver

Debbie McAdam
02.2022 - 05.2023

Elderly Caregiver

John And Susie Dyer
12.2020 - 10.2021

Plant Nursery Worker

Village Nursery
03.2018 - 11.2020

Barista/Assistant Manager

Hot Shots Coffeehouse
04.2016 - 02.2018

Sales Associate

Lake Drive Hardware/Garden Center
04.2008 - 02.2018

High School Diploma -

Valley View High School

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Jennifer Ivie