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Jennifer Jackson

Jennifer Jackson

Wesley Chapel,FL

Summary

Seasoned Field Sales Representative with significant experience in managing sales territories, establishing client relationships, and negotiating contracts. Strong background in identifying customer needs, presenting corresponding product solutions and closing deals while maximizing profit margins. Consistently contributed to team targets by converting leads into satisfied customers. Known for relationship-building skills, solution-selling expertise and ability to work under pressure to meet sales objectives.

Results-driven Field Sales Representative known for high productivity and efficient task completion. Specialize in customer relationship management, strategic sales planning, and market analysis skills. Excel in communication, negotiation, and time management, ensuring successful outcomes in competitive environments.

Energetic and Personable Field Sales Representative with repeated commendations for top-tier sales achievement. Builds customer rapport and trust through informative presentations and promotional offerings. Articulate communicator and product expert with dedication to meeting client needs.

Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

24
24
years of professional experience

Work History

Field Sales Representative

1 800 radiator
Tampa, FL
02.2021 - 03.2024
  • Maintained accurate records of all sales activities including quotations, orders placed.
  • Prepared detailed reports on current market conditions and business opportunities.
  • Developed and implemented strategies to maximize sales performance.
  • Collaborated with internal teams such as marketing, finance, operations.
  • Created customer profiles and tracked customer preferences for targeted marketing campaigns.
  • Conducted market research activities to identify prospective customers and their needs.
  • Identified new channels and markets for expanding the reach of the organization's offerings.
  • Assessed customer feedback on products and services to identify areas of improvement.
  • Participated in training sessions or seminars related to new product launches or updates.
  • Analyzed existing sales data to develop strategies for increasing sales volume.
  • Attended trade shows, conferences, and other industry events to promote products.
  • Provided product demonstrations to introduce new products to the marketplace.
  • Analyzed competitor activities to develop effective counter-strategies.
  • Generated leads through direct contact with customers and online sources.
  • Ensured compliance with company policies while carrying out sales activities.
  • Leveraged social media platforms to build brand awareness in target markets.
  • Managed client accounts by providing technical support and addressing customer inquiries promptly.
  • Negotiated contracts with potential customers while maintaining a high level of professionalism.
  • Provided exceptional customer service to ensure satisfaction and repeat business.
  • Performed in-depth analysis of competitor's pricing, products, and services.
  • Researched industry trends, competitive landscape, pricing structures, and customer buying behavior.
  • Established relationships with potential clients through cold calling and networking events.
  • Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
  • Met or exceeded sales quotas of reporting periods and earned recognition for highest company sales volume.
  • Cultivated trusting and loyal professional relationships with customers and thoroughly addressed customer concerns to reach mutually profitable solutions.
  • Gave eye-catching presentations to customers in order to provide information regarding company's products and services.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
  • Built expert product knowledge by attending educational events, establishing personal networks, participating in professional events and by studying and applying products.
  • Managed and owned pipeline of regional clients, generated leads and sales by networking and by cold-calling new prospects and followed up with current customers.
  • Tracked market conditions, trends, and competitive product activities, launched strategic corporate brand marketing initiatives and drove promotional initiatives that boosted sales.
  • Reported on competitor performance detailing price changes, sales events, new products and merchandising materials.
  • Attended quarterly training workshops to learn question-based sales techniques.
  • Reduced process lags by training employees on best practices and protocols.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Listened to customer needs to identify and recommend best products and services.
  • Posed as models for advertising, artistic creation and display of goods.
  • Operated register, handled cash and processed credit card transactions.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Recognized security risks to properly handle situations.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Produced sales documents, finalized deals and filed records.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Greeted and assisted customers to foster positive experiences.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Recruited, hired and trained new hires to optimize profitability.

Field Sales Representative

American exhaust
Tampa, FL
05.2019 - 02.2021
  • Prepared detailed reports on current market conditions and business opportunities.
  • Created customer profiles and tracked customer preferences for targeted marketing campaigns.
  • Conducted market research activities to identify prospective customers and their needs.
  • Identified new channels and markets for expanding the reach of the organization's offerings.
  • Provided exceptional customer service to ensure satisfaction and repeat business.
  • Established relationships with potential clients through cold calling and networking events.
  • Generated leads through direct contact with customers and online sources.
  • Leveraged social media platforms to build brand awareness in target markets.
  • Performed in-depth analysis of competitor's pricing, products, and services.
  • Provided product demonstrations to introduce new products to the marketplace.
  • Negotiated contracts with potential customers while maintaining a high level of professionalism.
  • Participated in training sessions or seminars related to new product launches or updates.
  • Analyzed existing sales data to develop strategies for increasing sales volume.
  • Researched industry trends, competitive landscape, pricing structures, and customer buying behavior.
  • Attended trade shows, conferences, and other industry events to promote products.
  • Collaborated with internal teams such as marketing, finance, operations.
  • Managed client accounts by providing technical support and addressing customer inquiries promptly.
  • Maintained accurate records of all sales activities including quotations, orders placed.
  • Assessed customer feedback on products and services to identify areas of improvement.
  • Developed and implemented strategies to maximize sales performance.
  • Ensured compliance with company policies while carrying out sales activities.
  • Analyzed competitor activities to develop effective counter-strategies.
  • Attended quarterly training workshops to learn question-based sales techniques.
  • Managed and owned pipeline of regional clients, generated leads and sales by networking and by cold-calling new prospects and followed up with current customers.
  • Gave eye-catching presentations to customers in order to provide information regarding company's products and services.
  • Reported on competitor performance detailing price changes, sales events, new products and merchandising materials.
  • Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
  • Tracked market conditions, trends, and competitive product activities, launched strategic corporate brand marketing initiatives and drove promotional initiatives that boosted sales.
  • Met or exceeded sales quotas of reporting periods and earned recognition for highest company sales volume.
  • Built expert product knowledge by attending educational events, establishing personal networks, participating in professional events and by studying and applying products.
  • Cultivated trusting and loyal professional relationships with customers and thoroughly addressed customer concerns to reach mutually profitable solutions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Recognized security risks to properly handle situations.
  • Identified customer needs by asking questions and advising on best solutions.
  • Reduced process lags by training employees on best practices and protocols.
  • Produced sales documents, finalized deals and filed records.
  • Greeted and assisted customers to foster positive experiences.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Listened to customer needs to identify and recommend best products and services.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Reset store displays for special events and seasonal merchandise changes.
  • Posed as models for advertising, artistic creation and display of goods.
  • Recruited, hired and trained new hires to optimize profitability.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Updated and maintained databases with current information.

Resort & School /Manager of the Day/Corporate Event Coordinator

Saddle brook resort
Wesley Chapel, Florida
03.2015 - 03.2019
  • Assisted in developing strategies to increase occupancy rates throughout the year.
  • Monitored inventory levels and ordered supplies when needed.
  • Conducted regular inspections of all areas of the resort to ensure safety standards were met.
  • Oversaw maintenance of grounds, facilities and equipment at the resort.
  • Developed policies and procedures to improve operational efficiency of the resort.
  • Implemented new technologies into existing systems in order to streamline processes.
  • Resolved guest complaints or escalated them as necessary to ensure satisfaction.
  • Established relationships with community organizations to increase resources available to students and teachers.
  • Facilitated communication between faculty members, students, parents and guardians and other stakeholders in order to foster a positive learning environment.
  • Supervised staff members including hiring, training, evaluating performance, providing guidance and mentoring.
  • Developed and implemented school policies, procedures, and operational systems to ensure compliance with legal requirements.
  • Resolved conflicts among students or staff by listening to both sides of the issue and finding an equitable solution for all parties involved.
  • Established protocols for responding quickly and effectively during emergency situations.
  • Collaborated with various departments to support and establish programs, lessons and student activities.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Resolved various situations to cultivate strong student and parent relationships.
  • Partnered with teaching staff to develop and improve curriculum offerings for students.
  • Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
  • Cultivated positive relationships with parents and staff to facilitate school operations and student success.
  • Managed onsite logistics during events including setup and tear down, staffing, equipment rentals.
  • Developed marketing materials to promote corporate events, such as brochures, flyers.
  • Coordinated with vendors to ensure timely delivery of services and products.
  • Identified potential venues for corporate events based on client's budget and preferences.
  • Oversaw post-event activities such as follow up surveys, evaluations, thank you letters.
  • Organized pre-event meetings with clients to discuss specific needs and requirements.
  • Generated reports summarizing key performance metrics from each corporate event conducted.
  • Maintained accurate records of costs associated with each event.
  • Ensured compliance with legal regulations while organizing corporate events.
  • Assisted in developing corporate event budget and managed expenses within allocated funds.
  • Monitored progress of event planning process and identified areas for improvement.
  • Created detailed timelines for each stage of the event planning process.
  • Collaborated with other departments to ensure successful execution of all activities related to the event.
  • Implemented feedback received from clients into future plans for company's corporate events.
  • Assisted in training staff members assigned to manage different aspects of a particular event.
  • Provided support in creating presentations for major corporate events.
  • Sourced catering services and negotiated contracts with vendors to secure best prices and quality of service.
  • Maintained accurate records of all expenditures related to the organization's corporate events.
  • Performed regular maintenance checks on equipment used for various corporate functions.
  • Resolved any issues that arose during the event planning process or at the actual event itself.
  • Conducted research into new trends in the industry to stay informed about latest developments.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.
  • Developed engaging content for event websites and social media channels, increasing online visibility and participation.
  • Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
  • Managed event budgets, ensuring all events were delivered within financial constraints.
  • Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
  • Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
  • Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
  • Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
  • Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
  • Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
  • Coordinated and executed over XX large-scale events annually, including logistics, vendor management, and attendee experience.
  • Tracked and reported on key metrics post-event, including attendance, revenue, and participant feedback, to assess success and areas for improvement.
  • Implemented sustainability practices in event planning and execution, reducing environmental impact.
  • Liaised with clients to understand their vision and requirements, customizing events to meet their specific needs.
  • Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
  • Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
  • Implemented comprehensive marketing strategies, including social media, email campaigns, and print advertising to maximize event attendance.
  • Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Coordinated with sales and marketing teams to facilitate event sponsorships and partnerships, increasing event funding.
  • Worked with professional and trade associations to create memorable and successful events.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Conferred with customers to gather event requirements and explore opportunities.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Helped clients produce brochures, publications and event-specific materials for optimum effect.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Arranged security, printing and supply vendors to meet unique requirements of each event.
  • Created program activities, agendas and budgets based on client requirements.
  • Attended and participated in industry events.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.

Bartender /Banquet Bartender

Qual hollow golf resort
Wesley Chapel, Florida
09.2013 - 09.2017
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.
  • Attended regular training sessions to stay updated on new products or trends.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Stocked ice bins and coolers as needed throughout shift.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Assisted in setting up the bar for service shift.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Cleansed glasses with sanitizing solution after each use.
  • Processed payments accurately and efficiently with POS system.
  • Developed good working relationships with fellow employees through effective communication.
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Resolved customer complaints in a professional manner.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Poured wine, beer and cocktails for patrons.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Collected and organized daily till totals and tips.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Completed regular bar inventories and daily requisition sheets.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Greeted frequent visitors by name and explained new promotions.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Ensured a smooth flow of operations during busy periods by quickly preparing drinks, restocking items as needed and cleaning work areas when necessary.
  • Managed guest complaints in a timely manner; provided solutions or referred them to a manager if further assistance was needed.
  • Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
  • Followed all safety protocols such as checking expiration dates on bottles, disposing of broken glassware properly and monitoring intoxicated guests.
  • Completed daily side work tasks such as wiping down counters and restocking condiments and disposable items like straws and napkins.
  • Monitored inventory levels throughout shift; reported low stock levels to management team so additional supplies could be ordered promptly.
  • Processed closing duties such as counting cash drawer contents, completing end-of-shift reports and cleaning equipment used during shift.
  • Operated cash register accurately; collected money from patrons for beverages purchased and made change as required.
  • Inspected glasses for cleanliness before use; washed glasses using dishwasher or by hand when necessary.
  • Maintained an organized, clean and safe bar area; stocked shelves with liquor, beer, wine and other beverage items.
  • Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.
  • Adhered to state laws governing the sale of alcoholic beverages at all times.
  • Prepared cocktails for banquet events according to recipes and customer requests.
  • Mixes ingredients such as liquor, soda, water sugar syrup, to prepare cocktails and other drinks.
  • Checked identification of customers to verify age requirements for all alcoholic beverages served.
  • Greeted customers upon their arrival at the bar; took orders accurately while providing helpful suggestions when requested.
  • Performed opening procedures including turning on lights, starting music, filling ice bins and stocking garnishes for bar area.
  • Responded promptly to inquiries from managers about beverage needs for upcoming events.
  • Handled customer complaints professionally and courteously.
  • Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
  • Monitored patron alcohol consumption to encourage safety.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Collected appetizer, entree and wine orders from patrons.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Set up banquet bars, stocked all supplies and put together table arrangements for each event.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Created signature beverages to increase revenue and patron loyalty.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Met customer, business operations, and server needs with minimal errors or delays.
  • Produced and balanced daily and weekly sales reports to determine generated revenue.
  • Advertised, marketed and recommended drink options to guests.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Prepared mixed drinks by applying advanced mixology knowledge.
  • Restocked beer and liquor regularly and after special events.
  • Provided positive and knowledgeable responses to guest questions and desires.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Dressed and reset tables to assist servers.
  • Offered wine and liquor recommendations to meet tastes and effectively pair with available foods.
  • Prepared specialty drinks to support servers.
  • Processed above-average daily revenue and consistently met targets for special events and promotions.

Bar Supervisor

Lake Jovita Golf & Country Club
Dade City, Florida
08.2014 - 04.2017
  • Interacted with guests in a professional manner at all times.
  • Conducted regular inventory checks to maintain optimal stock levels.
  • Provided guidance and support to bartenders while they served guests at the bar.
  • Analyzed monthly sales data to identify areas of improvement within the bar environment.
  • Conducted regular inspections of equipment used in the preparation of drinks.
  • Identified opportunities for increasing revenue through creative promotions or marketing initiatives.
  • Trained new employees on proper bar tending techniques and food safety protocols.
  • Adhered to strict budget guidelines when making purchasing decisions.
  • Assisted with ordering supplies and restocking items as needed.
  • Monitored staff performance and provided feedback to ensure quality service delivery.
  • Maximized efficiency by delegating tasks to staff members based on their skill sets.
  • Maintained an organized workspace that met all sanitation requirements set forth by local authorities.
  • Developed and implemented innovative strategies to increase customer satisfaction.
  • Created weekly schedules for bar staff, ensuring adequate coverage during peak hours.
  • Maintained accurate records of beverage inventories, sales, and costs.
  • Supervised daily operations of the bar including opening and closing procedures.
  • Organized promotional events for the bar including happy hour specials, drink specials.
  • Enforced health and safety regulations in the bar area.
  • Participated in weekly management meetings to discuss operational issues or concerns.
  • Coordinated with vendors for special orders or hard-to-find products.
  • Implemented cost control measures to reduce waste without compromising quality standards.
  • Monitored employee performance, providing feedback as needed.
  • Ensured compliance with all local laws regarding alcoholic beverages and tobacco products.
  • Filled bar schedule with high-quality live music acts.
  • Poured wine, beer and cocktails for patrons.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Performed opening and closing procedures each day.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Counted registered, resolved discrepancies and prepared daily deposits.
  • Assessed expected demands and made efficient supply purchases to control costs.
  • Monitored patron alcohol consumption to encourage safety.
  • Maintained list of ride services for inebriated customers to safely transport to destinations.
  • Developed popular cocktail menu for customers preferring liquor and spirits to wine, resulting in increase in customer retention.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Consulted with vendors to evaluate and add new selections to bar offerings.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Developed and implemented bartender training programs, policies and procedures.
  • Monitored cash intake to reduce discrepancies.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Reorganized bar stations to streamline service flow.
  • Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Restocked beer and liquor regularly and after special events.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Created signature beverages to increase revenue and patron loyalty.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Explained goals and expectations required of trainees.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Delegated work to staff, setting priorities and goals.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Distributed food to service staff for prompt delivery to customers.
  • Monitored temperatures of prepared food and cold-storage areas.

Executive Recruiter

Armand powers Jullion & Jackson
Tampa, Florida
10.1999 - 03.2006
  • Created detailed job postings that accurately reflect the roles, responsibilities and requirements of each position.
  • Assisted in developing training materials related to sourcing methods or interview processes.
  • Designed targeted campaigns utilizing social media channels such as LinkedIn or Twitter.
  • Reviewed resumes against job descriptions to identify top candidates for further consideration.
  • Developed and implemented a comprehensive recruitment strategy to identify, attract and retain qualified candidates.
  • Organized company events designed to increase awareness of open positions among potential applicants.
  • Provided guidance to hiring managers on best practices for interviewing techniques and selection criteria.
  • Researched industry trends related to recruiting strategies, compensation practices and job market conditions.
  • Consulted with department heads to understand current staffing needs versus future projections.
  • Collaborated with hiring managers to identify staffing needs and develop job descriptions.
  • Managed applicant tracking system database to track all candidate information throughout the recruitment process.
  • Collaborated with Human Resources team members on various initiatives such as employee engagement surveys or internal mobility programs.
  • Conducted in-depth interviews with potential candidates to assess suitability for open positions.
  • Negotiated offers with selected candidates to ensure competitive compensation packages.
  • Maintained accurate records on all recruiting activity including job postings, resumes received, interviews conducted and hires made.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Updated and maintained candidate records in the recruitment database.
  • Conducted initial phone screens and coordinated interview schedules with hiring executives.
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
  • Utilized various sourcing methods including social media, job boards, and networking events.
  • Assisted with the onboarding process for new hires.
  • Negotiated salary and benefits packages with candidates.
  • Developed and maintained a network of contacts to help identify and source qualified candidates.
  • Crafted compelling job descriptions to attract qualified candidates.
  • Read, analyzed, and interpreted various internal and external documents and reports.
  • Facilitated resume processes for qualified candidates.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Developed and implemented innovative recruiting strategies to attract diverse talent.
  • Provided a positive candidate experience throughout the recruitment process.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Fostered relationships with hiring managers to understand departmental hiring needs.
  • Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Interviewed executives to obtain information on work history, education or job skills.
  • Selected qualified executives or referred to managers to make hiring recommendations.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Prepared or maintained employment records using human resources management system software.
  • Hired employees and processed hiring-related paperwork.
  • Sourced, qualified and conducted screening interviews with executives.
  • Analyzed employment-related data and prepared reports.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Scheduled or conducted new employee orientations.

Education

High School Diploma -

Etowah High School
Woodstock, GA
01-1991

Associate of Applied Science - Surgical Assistant

Aiken Technical College
Graniteville, SC

Business Administration And Management

City of Tampa
Tampa, FL

Customer Service Management

City of Tampa
Tampa, FL

Intercultural, Multicultural, and Diversity Studies

City of Tampa
Tampa, FL

Aquatic Leader 2/ Certifications

City of Tampa
Tampa, FL

Skills

  • Service accounts
  • Revenue Generation
  • Project Management
  • Account Servicing
  • Territory Management
  • Sales Training
  • Outside Sales
  • Business Operations
  • Sales Presentations
  • Product Demonstrations
  • Trade Shows
  • Product Training
  • Closing deals
  • Business Development
  • Contract Negotiations
  • Sales Development
  • Sales Reporting
  • Business relationships
  • Lead Generation
  • Sales cycle

Timeline

Field Sales Representative

1 800 radiator
02.2021 - 03.2024

Field Sales Representative

American exhaust
05.2019 - 02.2021

Resort & School /Manager of the Day/Corporate Event Coordinator

Saddle brook resort
03.2015 - 03.2019

Bar Supervisor

Lake Jovita Golf & Country Club
08.2014 - 04.2017

Bartender /Banquet Bartender

Qual hollow golf resort
09.2013 - 09.2017

Executive Recruiter

Armand powers Jullion & Jackson
10.1999 - 03.2006

High School Diploma -

Etowah High School

Associate of Applied Science - Surgical Assistant

Aiken Technical College

Business Administration And Management

City of Tampa

Customer Service Management

City of Tampa

Intercultural, Multicultural, and Diversity Studies

City of Tampa

Aquatic Leader 2/ Certifications

City of Tampa

Quote

Believe in the holy contour of life.
Jack Kerouac

Interests

Growth

Financial security

Opportunity

Work Preference

Work Type

Contract WorkFull Time

Work Location

RemoteOn-Site

Important To Me

Work-life balanceWork from home optionHealthcare benefitsStock Options / Equity / Profit Sharing4-day work weekPaid sick leave401k matchFlexible work hoursCareer advancementPaid time offTeam Building / Company RetreatsCompany CulturePersonal development programs

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